platinum issue

[r03nbazskull]

I have purchased 1700 platinum this morning but until now my platinum is still 0. I have the purchase order no. Does it really take that long to obtain the platinum you have purchase?

[Bootdaddy]

It shouldn't try logging out then logging back in, if not send a message to support.

[meanakric]

Same problem for me, two days now, no response from Spacetime. They should hire me instead, duh...

[airforcex]

I haven received anything either and I paid yesterday

[beneff]

Мay be this is normal for Spicetime studio because I now wait 24 hours to receive a platinium credits that I paid. I understand that there may be delays but I expect at least a quick response from Support whats heppend. Until now no responce .. :( I'll wait a little bit more before turning to googleplay that gladly take our money :)

[Lowlyspy]

Same, been waiting since friday. I was told it's an issue with Google. Sent them an email yesterday as instructed by Mjolstin, no response yet.

[beneff]

It's probably not an isolated problem and i wonder how much is normal to wait. If anyone had a similar problem and eventually is resolved please let share information.

[Rare]

hmmm I bought some the other day and got it instantly.

[beneff]

Lucky one :) I still waiting for an answer from support... until now they ignore me :(

[beneff]

My problem was solved and even gave me a bonus :)