I did a trial pay offer and the money hasnt come yet

[Emily Marie Wilson]

Why is this? i did everything it asked of me and even logged in and out to see if it would generate my money.
plz help.
thx xo

[cuddyxbuddy]

that happens to me from trail play and the other one too I messages them like 10x n no reply

[Emily Marie Wilson]

damn. well do u know how to contactthem?

[Samhayne]

I'm sorry to hear you are having difficulty with Free Platinum offers. Here is a support article that can be helpful:

http://support.spacetimestudios.com/customer/portal/articles/966399-i-didn-t-get-my-platinum-what-gives-

To contact TrialPay support, please email generalsupport@trialpay.com

Thanks!

[Zanpakuto]

I just emailed them again for my 700 platinum this time with my IMEI number! I still haven't heard a response from my first inquiry.