My character is stuck in the game!

[Rotlassen]

It happened after last update. My character stuck in the game. When i try to login, i start to game with 50k ping and then i disconnected.

Character's name= Rotlassen
Please help.

[Bootdaddy]

Try restarting your wifi router

[Rotlassen]

Tried, but didn't work.
It only happens on my acc. We tried with my bro's acc. and it worked well.

[Bootdaddy]

Hmm email support@spacetimestudios.com i think they can deal with this kind of stuff

[Rotlassen]

I just sent. Hope it helps.
Thanks anyway for your help. :)

[Noelx]

re install ur game

[Rotlassen]

re install ur game

I'm not sure that it ll work

[Rotlassen]

I have sent email twice.
Still nothing changed.
Why doesnt anyone help?