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View Full Version : Platinum Purchase? Come on now.



PaCMaNVA
04-06-2013, 12:47 PM
Hey, now I spent my last 50 bucks on platinum. I bought 800. And guess what? You guessed right. I didn't get my platinum. I used my debit card through mobile app on google play. Account email is (Removed email) order number is 1370907119206863. I emailed STS and got nothing. I'm in a motel with nothing but my phone all night. Please fix this for me now.

cookiez
04-06-2013, 09:20 PM
You are like the 500th person to experience this.

Delphina
04-06-2013, 09:36 PM
Please check out this link:
http://support.spacetimestudios.com/customer/portal/articles/963728-i-purchased-platinum-but-i-have-not-received-it-yet-

PaCMaNVA92
04-07-2013, 08:07 AM
I've done that... And idc if I'm the trillionth person. I didn't just give STS 50usd for free.

Chickenrunnn
04-07-2013, 08:26 AM
I've done that... And idc if I'm the trillionth person. I didn't just give STS 50usd for free.

When did you email them?

Since we're on week ends, StS team doesn't work ; they hopefully will answer you on monday or on tuesday :)

So don't worry, you'll have your platinum ^^..


Cya and good luck :)

Caiahar
04-07-2013, 08:39 AM
When did you email them?

Since we're on week ends, StS team doesn't work ; they hopefully will answer you on monday or on tuesday :)

So don't worry, you'll have your platinum ^^..


Cya and good luck :)

Then,,,,why is Delphina locking' up threads?

Mysticaleagle
04-07-2013, 08:40 AM
Then,,,,why is Delphina locking' up threads?

Cause they're lovin' it.

Caiahar
04-07-2013, 08:52 AM
Locking up threads is fun?

Mysticaleagle
04-07-2013, 08:55 AM
Locking up threads is fun?

I already answered your question. It feels like it.

Chickenrunnn
04-07-2013, 08:57 AM
Then,,,,why is Delphina locking' up threads?

Cuz Delphina is apart.. She works days n nights 24/7 :love_heart:

Mysticaleagle
04-07-2013, 09:03 AM
Cuz Delphina is apart.. She works days n nights 24/7 :love_heart:

Yeah, forgot to add this. :cheerful:

Delphina
04-07-2013, 09:04 AM
Then,,,,why is Delphina locking' up threads?

I do not work in support. It might take a few days to hear back from support please be patient.

PaCMaNVA92
04-07-2013, 09:49 AM
Damn, these problems should be tended to better imo.

Caiahar
04-07-2013, 10:48 AM
on topic: i bought plat with 2$, but never got it. contcted support, never answered. It was like a few months ago. i dont mind, just 2$