View Full Version : Not getting my platinums
I did offers from the wi8 I think that's what it's called,I downloaded and finished the tutorial in "the tribez" which is worth 18 platinum I checked the status in history and just keeps saying pending.this happened with other apps I've downloaded and done what it said I'm getting really pissed please help
~Ywak
Griffinfan
04-11-2013, 07:31 AM
When The plat offers do not confirm usually you have done something wrong, You need to download the app then spend some time on the app playing 1-5 minutes untill it confirms that you did indeed use the app. If this still doesn't work either contact W3i Support or Spacetime which is listed below.
contact Support@spacetimestudios.com or Click HERE (http://support.spacetimestudios.com/)
Noone can do anything for you on forums, sorry
Puddleglumm
04-11-2013, 09:38 AM
Noooooooooo space time doesnt do it it is all WI3 u have 2 email them (i have done this) u have 2 tell them your name and then will ask for some info (not personal) just follow what they say and u will be fine :D
thx hope u get your plat
puddleglumm
Chickenrunnn
04-11-2013, 11:52 AM
Hello!
Have a look at there :
http://support.spacetimestudios.com/customer/portal/articles/963728-i-purchased-platinum-but-i-have-not-received-it-yet-
Spyce
04-11-2013, 05:51 PM
Rubberbands and Rubber toys..
kcimythgim
04-13-2013, 05:00 PM
Go back onto W3i and click the ? in the bottom right corner. This will start an email to them with all the info they need to verify your offers. Make sure to wait at least a day after not receiving your platinum before emailing them. They may ask you for a copy of a confirmation email if the app you used sent you one. Hope this helps.