View Full Version : Need my platinum
burnettandroid
05-06-2013, 07:21 PM
I payed for 75 plat using google play have not gotten them tryed to contact support cant login tryed password recovery incase that was the login issue got no email from them i am new only a day playing is this normal?
FluidShot
05-06-2013, 10:15 PM
Give them a few days to respond. STS Support is very good, so they will do their best to help you, and if they can't, they will explain why they can't.
Just be patient.
DocDoBig
05-08-2013, 11:55 AM
If you can't purchase Platinum, try to:
1) Reboot your device (out-on) or just simply restart the game either AL/DL/SL or PL
or
2) Visit the Website Store and follow the steps.
https://store.spacetimestudios.com/WebStore/store.jsp
Also make sure to check your bank / credit-card / G-Mail / AppStore / PlayStore account for the case that there were no invalid purchases.
For further information, please contact Support.
Conquered
05-11-2013, 07:27 PM
Try to resend your email to them or reboot your phone and check your credit card.
Redtank
05-11-2013, 07:31 PM
It's also a weekend, they don't work on weekends.
Conquered
05-11-2013, 07:38 PM
Just you wait bcuz there busy on coming updates on other games.