Have a problem with Offers? Please contact the Offer Provider

[Samhayne]

If you have completed a Free Platinum Offer in game, but have not received your Platinum, it is likely not a bug. For more info, please see these support articles:

I completed W3i offers but I never got my platinum! (http://support.spacetimestudios.com/customer/portal/articles/966399-i-completed-w3i-offers-but-i-never-got-my-platinum-)

I completed TrialPay offers but didn't get my platinum! (http://support.spacetimestudios.com/customer/portal/articles/1021424-i-completed-trialpay-offers-but-didn-t-get-my-platinum-)

If you require further assistance, please contact Spacetime Studios Support at http://support.spacetimestudios.com