sack of platinum

[Artikolo]

I purchase a sack of platinum but it did not appear to my accnt ORZTOKILL

[xcainnblecterx]

give it a bit. if not email support Nada we can do

[Alhuntrazeck]

email support@spacetimestudios.com with all the details. Good luck!
EDIT: Ninja'd.

[DocDoBig]

If you can't purchase Platinum, try to:
1) Reboot your device (out-on) or just simply restart the game either AL/DL/SL or PL
or
2) Visit the Website Store and follow the steps.
https://store.spacetimestudios.com/WebStore/store.jsp

Also make sure to check your bank / credit-card / G-Mail / AppStore / PlayStore account for the case that there were no invalid purchases.
For further information, please contact the Spacetime Studios Support Team by writing support@spacetimestudios.com.

[Samhayne]

We're sorry to hear that your platinum purchase hasn't gone through. There are a number of systems outside of our control (the banks, in-app vendor, credit processing, etc.) and any delay in one of them can result in a delay to you.

Don't worry, we can help! Please see this support article for instructions on what information to send to our Support Team so we can track the issue down and help you.

http://support.spacetimestudios.com/customer/portal/articles/963728-i-purchased-platinum-but-i-have-not-received-it-yet-

Thanks!

[steward]

Hello.I just buy the platinum but still haven't get it.i really need it.please

[Altic]

Relax.
If you actually followed through and paid, it will show up eventually.