missing platinum

[Gangstaduck]

I payed 20$ for platinum my card was charged and i never recieved the platinum my please reply back and send my platinum i payed for

[Chickenrunnn]

Hello !

Platinum sometimes takes a few moment to reach your account :)
Patience is the key..

However, if you're stressing like crazy, I invite you to check this article out : http://support.spacetimestudios.com/customer/portal/articles/963728-i-purchased-platinum-but-i-have-not-received-it-yet-

Then, you just have to submit a ticket there (if you still didn't recieve it).. https://spacetimestudios.desk.com/customer/login?return_to=%2F
Register, log in, and submit a ticket :)

However, note that we're on week ends, and that the support doesn't work on week ends, so you'll have to wait until monday/tuesday :)

Good luck! :D