wilbert_owen22
05-18-2013, 07:29 PM
Admins I never told my Password too another people its an accidentaly they try and they succeed to hack my account please returns all my golds and give some firewalls to my acc please.Thank You.I never told my acc password too my friends too even a word never
GoodSyntax
05-18-2013, 07:56 PM
Unfortunately, from having gone through a similar situation, I can tell you that STS will not restore your lost items. I personally lost a significant amount of gear and gold, none of which was restored. To add insult to injury, the perp renamed my account and some of my pets, and I had to spend good plat to restore them back.
Login security is entirely up to you. It is akin to leaving your front door open and wondering why you were robbed when you went to school/work, and expecting the builder of your home to replace the lost goods.
I sympathize, but I am quite certain that STS will not restore lost goods/gold. Sorry
Delphina
05-18-2013, 08:07 PM
I'm going to quote myself:
Please contact us at support. support@spacetimestudios.com
Also take a moment to review this thread:
http://www.spacetimestudios.com/showthread.php?72126-A-Friendly-Reminder-From-Your-CS-Team-Part-Deux
http://www.spacetimestudios.com/showthread.php?98357-Hackers!!Hacked-Trouble!