View Full Version : Purchased Platinum but didn't get them! >:[
Xynasty
10-13-2010, 08:04 PM
Okay I just bought 30 platinum and I didn't get them! I had 6,19$ before and now I'm at 1,20$. -.-
When I bought it, it said "You already bought (or purchased) this app but it hasn't downloaded" or something and after it kicked me out of the game.
Please someone help me! :(
Thanks!
My name is Xydia on server.
Futumsh
10-14-2010, 09:10 AM
Hrm - you might want to try rebooting your device. It should complete any outstanding transactions when you log in to the game again.
Xynasty
10-14-2010, 05:22 PM
Hrm - you might want to try rebooting your device. It should complete any outstanding transactions when you log in to the game again.
Tried that. I still didn't get them. :(
Futumsh
10-14-2010, 06:27 PM
The only other thing I can think to try is purchasing again and seeing if it pushes it through, but that shouldn't be necessary. The purchase never reached our servers, so it's supposed to remain in an unfinished state on your device until we confirm it. If that isn't happening, you'll need to contact apple/itunes support.
Vyvin
10-14-2010, 06:36 PM
ON the server
get out of RSPS bud.
/Vyvin