account hacked????

[teuibo]

hi, i was speaking to a member of my guild who said they had their account hacked and lost all their their vanities. dark manic, albino bats, gamer outfit and biomroph costume. Has this happended to anyone else and if so is there a way to get it back?

All comments welcome and thanks!!!!

[DocDoBig]

Tell him to change his password immediately!
And please to contact the Spacetime Studios Support Team by writing support@spacetimestudios.com for further information and hopefully refund.

This forum is for bugs and tech issues, not support or acccount problems. I'm sorry we can't help your friend.

Good Luck!

[Samhayne]

Hi Teuibo,

Unfortunately, people share their accounts with people who they think are their "friends" or other reasons. If they do this, they leave their account open to have everything taken off of it. Sharing an account is a violation of the game's Terms of Service and not something that we allow.

Docdobig has some good advice above. Pass that on to your guildmate.

If you have further questions, please feel free to send me a private message.

Thread closed.