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There's literally a response to your previous post that tells you where to go. Read it and stop posting.

U made the same post hours ago. Spamming forums isn't going to make it go any faster. Follow your instructions.

Support is here:
https://support.spacetimestudios.com/hc/en-us/requests/new

Roflhttps://uploads.tapatalk-cdn.com/20210623/3936e6fdf9572a7d511e55a6a85b722b.jpg
(I hope the black font makes up for the white background )
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This has been so true in a period in Al haha