Free platinum - Website is not available

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03-08-2011, 12:15 PM
Larrax

Free platinum - Website is not available

I have been playing PL for few days and I'm not able to go to the free platinum site... When i click Free platinum, the android internet explorer says "The website on the adress http://ws.tapjoyads.com/get offers/........" is maybe unaccesable or it was moved to the other adress (translate from czech)

I'm using HTC Desire.. I have already tried to reinstall but it didn't help.
Any1 can help me?

Thanks for answers!

EDIT: here are screens :(

Before click
http://img402.imageshack.us/img402/8...0308204821.jpg

Uploaded with ImageShack.us

After click
http://img21.imageshack.us/img21/107...0308205324.jpg

Uploaded with ImageShack.us
03-08-2011, 01:39 PM
Wrap

hmm...not to familiar with it, maybe a screen shot of what is happening/says would be good :)
03-08-2011, 02:25 PM
Major

Ya that's weird. Either your device just can't connect to it or something else is going on. I'd try emailing support if you can't figure it out......or just buy the platinum lol.
03-08-2011, 02:37 PM
Larrax

Screens added
03-08-2011, 02:40 PM
Major

K well I'd just email support. Maybe they moved the website address and your device just hasn't changed to it or something....
03-08-2011, 03:26 PM
Larrax

Oh well,... how can get into email support? I can't find it anywhere :(
03-08-2011, 03:50 PM
Wrap

Quote:

Originally Posted by Larrax

Oh well,... how can get into email support? I can't find it anywhere :(

Support@Spacetimestudios.com

Be sure to include the "before" and "after" screen-shots you have posted above :)
03-08-2011, 04:24 PM
rocket

Works fine on my Droid X. Try restarting the mobile data or WiFi connection.
03-08-2011, 04:55 PM
Royce

This seems like a Tapjoy issue, so if you are going to email support, I'd probably email them. Also look at this post and see if it helps: http://www.spacetimestudios.com/show...l=1#post187816
03-08-2011, 06:02 PM
TwinkTastical

Its more likely to work for those who buy plat.
03-08-2011, 06:13 PM
Sanatorium

Quote:

Originally Posted by Larrax

I have been playing PL for few days and I'm not able to go to the free platinum site... When i click Free platinum, the android internet explorer says "The website on the adress http://ws.tapjoyads.com/get offers/........" is maybe unaccesable or it was moved to the other adress (translate from czech)

I'm using HTC Desire.. I have already tried to reinstall but it didn't help.
Any1 can help me?

Thanks for answers!

EDIT: here are screens :(

Before click
http://img402.imageshack.us/img402/8...0308204821.jpg

Uploaded with ImageShack.us

After click
http://img21.imageshack.us/img21/107...0308205324.jpg

Uploaded with ImageShack.us

You may be running some sort of an AD Block, that's one of the main reasons on why that happens.
If you can't find a solution just email Tapjoy at support@tapjoy.com.