STS Support Team

Sorry for posting it here. It's been more than a week and still got no response from support.
I was reporting for an accidental purchase of XP elixirs.
I really wanted to play but I don't want them (STS) to think that I am enjoying the unwanted XP elix.
Please, respond. I just wanted the support team to respond so I can move on.
It's been more than a week waiting and I wanna train my low level mage. I'm stuck up waiting and just wandering around towns.

Dude everyone wrong clicks it all the time! The do it like that on purpose!