Mythic Upgrade Glitch

Hello,

On Friday, April 4th, I got my hands on both pieces of mythic gear for rogues. I began to upgrade them, (through the Hermit). Everything went well up until the final quest. Once I went to turn in the final quest, my helmet didn't lvl up. So now, I am stuck with a level 26 helmet, and a lvl 36 armor. I wanted to lvl up my helmet as well, but all the npcs believe that I already completed the quest. I lost the opportunity to get any grand gems on my helmet during the 2x chance over the weekend. I e-mailed support 3 days ago, but there was no reply. I'm impatient so I decided to post this here in the hopes it would get resolved quicker.

Thanks :)

was that "final quest" the collect 16 pieces?
was your helm in auction/stash/forge/someone's inventory?

Yes it wad the 16 pieces and hy helm was in stash

hey bro unfortunately i got the same problem 10 days ago , i mailed STS 3 times but nobody response it , i dunt understand why they dont reply me actually i ve no more patience and hope now...

I know it sucks. They still havent replied

Maybe this isnt first thing in their list so it can take long.

Quote:

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Originally Posted by KingPanga

Yes it wad the 16 pieces and hy helm was in stash

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it only works if its in ur inventory, happened to me and they fixed it for me

Quote:

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Originally Posted by Caoni

hey bro unfortunately i got the same problem 10 days ago , i mailed STS 3 times but nobody response it , i dunt understand why they dont reply me actually i ve no more patience and hope now...

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ummmm sending it 3 times only delay the process for other people .-.