can anyone please assist

hey all sorry to bother you but could anyone please help me. I attempted to purchase platinum about 20 seconds ago and the amount cleared on my bank card and the game dced when I logged back on i had no platinum added to my account. is there anyone that can assist me im concerned before this has happened to me with free offers that I have payed for and never received the platinum please help me

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I'd suggest to wait at least 1 hr before you contact support, if they are not there by an hour, go ahead and make support ticket.

Use sts support they will help you with that

"The nightmare never ends"

thank you it was a Google play issue not a spacetime studio issue sorry for the inconvenience

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