purchase platinum

Hello, about 3 hours ago I bought platinum and they still haven't entered my account, how long should I wait?

still no solution

It's usually immediate, but can vary fairly wildly depending on who you're purchasing through and with what form of payment.

That's all on the provider's end, not ours, so nothing we can do with it. If it's google play or apple, you can try logging out and back in, or force closing and relaunching, in case it somehow wasn't reported, but that's very rare.

Good afternoon, I did all the steps that you told me about, I also spoke with Play Store support to see what solution they had, and they told me that I had to contact you, and I sent you screenshots of the purchase made and your order number, I would like to have a solution, I still have the same problem.

Sounds like you're in contact with support then, maybe they can help you. Closing.