A support case is private information between the customer and employee. I could not tell you exactly what happened - all I know is how they were obtained. :)
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I was sure there is something to do for create a short character name popular
In summary if I want a character name like: Thor, Chanel, Water or something like that
I need to write a message for support case, it is dependent on the goodwill of sts employee
I think sts want to make this discret and you explain to everyone how to do x)
That is support greatest problem. That is the why i dislike support so much.
If you say you don't discuss bans why listen to appeals. If you say you don't release banned names why release it to a player that asks you politely today and refuse to listen to other 100 before him/her. If you say banned players are banned why allow them to come back.
Or it is black or it is white.
This, its not hidden that there arent favorites, I know that zeus is close friends with remiem too, a karma officer told me that one, and what zeus did to 'get in' however, that doesnt matter, we should all be able to get in, like zeus and fire and all these(coincidentially) Karma officers have, is it bcause i dont buy as much plat as some of them do??(some of them dont buy plat, but have rings #supportdidntcheckkarma, hint hint)
we should all have this option, and as soon as i get a response i will be, either moving back to DL or requesting 'Smurf' again, since i have no doubt in a couple of months a new officer in karma(or wherever theyre merging next) will yearn for this specific name and our helpful mods will be there to rescue these poor souls.
gf and ty
Too many false accusations, and from where I see it you seem to generate a lot of hate towards karma which will get you nowhere. This will just create more drama between you, karma, and possibly stg.Quote:
Originally Posted by Dumbledore:1888655
Thread should be closed
It is black and white. I have clarified internally, and we won't be doing this. Support has not done it for a couple of years. I am very sorry that it has led to feelings of unfairness.