Feedback: Platinum Pricing

I'm doing some research on Platinum pricing in different countries and I'm looking for information on what's displayed in-game for you (either Apple or Google) when you see the Platinum purchase screen. If you can take a screenshot of your Platinum purchase screen and post it here, that would help. Please include the currency (Euro, Yen, etc.) as well, but there's no need for country.

If there's any discrepancy in the price you see vs. the price you pay, that would be helpful as well.

For example:

Apple, USD
Attachment 275061

Also, feel free to ask any questions you have or give any feedback you want.

-ALS

Attachment 275080

Prices are right, my currency is the Barbadian Dollar. Trades from $1 US to $2 Barbadian but its $1.98 outside of commercial business.

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Originally Posted by Statsonly

Prices are right, my currency is the Barbadian Dollar. Trades from $1 US to $2 Barbadian but its $1.98 outside of commercial business.

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Looks like you're on PC (web), need Apple and Google only. Web prices are listed in USD only.

-ALS

I live in the republic of Germany and have different prices in the play store and app store. I use two devices, but I make mobile payments on Android where prices are 20% higher
4000 platinum App Store 99.99euro
Google Play 119.99euro. Its not okay…

Quote:

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Originally Posted by asommers

Looks like you're on PC (web), need Apple and Google only. Web prices are listed in USD only.

-ALS

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Store is not accessible on my Google device due to my region, i usually have to use google and buy via paypalAttachment 275081

If i try to access the store via the mobile game this is the screen I've gotten (which never loads) on google. I resorted to using the web

Quote:

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Originally Posted by Prayyy

I live in the republic of Germany and have different prices in the play store and app store. I use two devices, but I make mobile payments on Android where prices are 20% higher
4000 platinum App Store 99.99euro
Google Play 119.99euro. Its not okay…

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If you can give me screenshots of both Platinum purchase screen pages, that would help.

-ALS

British pounds are priced at the same as USD it seems. British pounds are worth more so would there be a way to slightly adjust this? Thank you


Sent from my iPhone using Tapatalk

Quote:

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Originally Posted by asommers

If you can give me screenshots of both Platinum purchase screen pages, that would help.

-ALS

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I have screenshots but I don't have the option to share the photos here, I just created an account here today, is it possible to send them in a private message? In any case, I made sure that it is more expensive on Android and today, unfortunately, I bought 1700plat, for 55 euros, and in the appstore you can buy the same for 50.

When plat sale is on, i check price in browser and google play store 15% less in browser. but cant pay, no international card

can you guys also enable buying crates in bulk like i hold down the buy button and shows the amount i want to buy like 10 times purchase of the sorcerer vanity chest thanks

Quote:

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Originally Posted by Statsonly

Store is not accessible on my Google device due to my region, i usually have to use google and buy via paypalAttachment 275081

If i try to access the store via the mobile game this is the screen I've gotten (which never loads) on google. I resorted to using the web

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Can i have an answer on how to solve this issue on google? Thanks.

Quote:

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Originally Posted by asommers

I'm doing some research on Platinum pricing in different countries and I'm looking for information on what's displayed in-game for you (either Apple or Google) when you see the Platinum purchase screen. If you can take a screenshot of your Platinum purchase screen and post it here, that would help. Please include the currency (Euro, Yen, etc.) as well, but there's no need for country.

If there's any discrepancy in the price you see vs. the price you pay, that would be helpful as well.

For example:

Apple, USD
Attachment 275061

Also, feel free to ask any questions you have or give any feedback you want.

-ALS

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With all due respect, I don't think the price they put in the store for Platinum is fair...

The dollar is higher than the euro and that does not mean that you have to give more money to get 4000 plat.
(99.99 $) They are equivalent to (96.36 €)
Please balance that more...

I leave my screenshot in this answer.https://uploads.tapatalk-cdn.com/202...dea801cff0.jpg

Enviado desde mi CPH2145 mediante Tapatalk

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Originally Posted by Diablophoenix

British pounds are priced at the same as USD it seems. British pounds are worth more so would there be a way to slightly adjust this? Thank you


Sent from my iPhone using Tapatalk

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+1 to this!!!

Apple, AUD.
If I use PayPal to purchase platinum, it’s around 167$ to 170$ for 4K plat .

https://uploads.tapatalk-cdn.com/202...3cef1dfd3d.jpg


Sent from my iPhone using Tapatalk

Quote:

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Originally Posted by asommers

I'm doing some research on Platinum pricing in different countries and I'm looking for information on what's displayed in-game for you (either Apple or Google) when you see the Platinum purchase screen. If you can take a screenshot of your Platinum purchase screen and post it here, that would help. Please include the currency (Euro, Yen, etc.) as well, but there's no need for country.

If there's any discrepancy in the price you see vs. the price you pay, that would be helpful as well.

For example:

Apple, USD
Attachment 275061

Also, feel free to ask any questions you have or give any feedback you want.

-ALS

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Attachment 275104

Ok ,so this is Serbia, 14.000 dinars, with conversion price they charge us,about 130 US dollars.

this is Google, MYRhttps://uploads.tapatalk-cdn.com/202...01582d784a.jpg

Sent from my 2311DRK48G using Tapatalk

I appreciate the feedback so far!

A little note about prices: we simply set US prices for Apple, Google, and PayPal in US dollars. Everything else is handled automatically by the payment providers for us (exchange rates, taxes, VAT, etc.). Each payment provider has their own rules and their own methods for calculating determining final prices. There are simply too many real currencies and exchange rates vary frequently (even daily) for us to handle this ourselves.

We're still looking into regional pricing, but so far, it's looking like it will be a manual process with 170+ countries and 40+ real-world currencies to deal with. I would love it if the app stores had some kind of ratio to know that country X should price Platinum at about 1/2 of US prices, but they don't.

-ALS

Hi why does the 4000 plat for me costs 119.99usd and the 1700 one 59.99usd also the other plat options cost more for me than what they do in the tab above. Can you please fix this so i can buy plat with same price as many other players do my ig name is Fropis . Thank you!

Quote:

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Originally Posted by asommers

I appreciate the feedback so far!

A little note about prices: we simply set US prices for Apple, Google, and PayPal in US dollars. Everything else is handled automatically by the payment providers for us (exchange rates, taxes, VAT, etc.). Each payment provider has their own rules and their own methods for calculating determining final prices. There are simply too many real currencies and exchange rates vary frequently (even daily) for us to handle this ourselves.

We're still looking into regional pricing, but so far, it's looking like it will be a manual process with 170+ countries and 40+ real-world currencies to deal with. I would love it if the app stores had some kind of ratio to know that country X should price Platinum at about 1/2 of US prices, but they don't.

-ALS

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How r prices same for other in app purchashes (not necessary games) ,throghout the world and not in this game? Would be cool if you guys could figure it out. You are losing big market and player base interest with stuff like this. For my case, almost 30% isnt conversion rste,no1 buys that lol. Euro and Usd r stable currencies in world. For regional stuff i dont care, i just want to pay same amount as peoplenthatnlive in USA do.(even tho i live in much poorer country)

Would be nice to make regional prices based on countries, because for some poor countries that 100$ could make people live for a month.

Seria relevante pensar em uma estratégia para que seja mais disputado o preço das plat comparado a outros países, 1700k 249,99 BRL, é muito cara para nós! Pois com estratégia tenho certeza que ajudaria os jogadores brasileiro e o game.

nice, more cheaper plat change

Won't the 40% platinum offer return?

Just wondering if there will be 40% off after the price change?

Quote:

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Originally Posted by asommers

I appreciate the feedback so far!

A little note about prices: we simply set US prices for Apple, Google, and PayPal in US dollars. Everything else is handled automatically by the payment providers for us (exchange rates, taxes, VAT, etc.). Each payment provider has their own rules and their own methods for calculating determining final prices. There are simply too many real currencies and exchange rates vary frequently (even daily) for us to handle this ourselves.

We're still looking into regional pricing, but so far, it's looking like it will be a manual process with 170+ countries and 40+ real-world currencies to deal with. I would love it if the app stores had some kind of ratio to know that country X should price Platinum at about 1/2 of US prices, but they don't.

-ALS

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That would be the fairest thing to do!! Because in Brazil it is almost impossible to buy platinum! The 4k platinum pack costs 1/3 of the minimum wage in our country, please think about it!!

Apple, EUR
Edit: I would like to know why 75, 600, and 1700 packs are more expensive than in PC, but others are the same.
Attachment 277077

Is it normal for iphone 4k plat price different than andoid ?

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Yeah, happens to me, too. I checked on my old Android to see if platinum was cheaper (because some packs are more affordable on PC), but 4k was 20-40€ more expensive.