In response to: Unluckiest player alive or ridiculous drop rate for Flamebrand?

The last post from the dev said "Thanks for the feedback and sorry to hear about your run of bad luck

Please drop our support team a line at support@spacetimestudios.com with the details.

Thread closed."

Does this mean we can get refunded if we drop a ton of plat and not get legendaries?

I definitely don't think there should be randomization for items when there is real money involved. Frankly, it's a form of gambling, and plays in to that same impulses.

In any case, if you are refunding people for loses then I would like a refund too.

You could always private message them

Well, I think this should be discussed in a public forum. If one person get reimbursed for losses than everyone should that's only fair. I spent more money than I wanted to, and I stopped playing the grab boxes realizing that I was starting to impulse spend.

I also don't understand why that thread was closed. I think that's something that needs to be discussed openly if sts has a reimbursement policy for losses on games of chance...considering people are using real money.

This even applies to PL and SL. I don't think kids at the age of 13 should be gambling real money to obtain 'said item. It just doesn't seem right. I have to say that it is the users fault for going crazy with their money, but STS has to take partial blame for supporting gambling. Now for DL, it is an adult game and while I don't like gambling for digital items with real cash, DL makes an exception due to the aimed audience. Gambling in PL and SL is unacceptable in my eyes.

This is just my opinion. I don't hate or have anger towards these options, I just simply don't approve of them.

Also, I saw the main thread before it was locked. Sam did what he was suppose to do. Send the player to support and let the staff there handle it. I don't think the support staff is going to refund the player though. He knew that there was a *chance* of receiving a legendary item.

The thread title is correct but your argument sucks, asking for a refund could get you banned, but plat vs igc (in game cash) should have nice weapons too. I already recorded not to give 1 penny to sts but these gambling mechanics justify my logic

Next time argue correctly, and the mod closing the other thread was a shhhhhh tactic its a huge issue and needs to be addresses even with a lvl 21 rare drop that glows like the plat craps....

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Originally Posted by xfrzen:628213

The thread title is correct but your argument sucks, asking for a refund could get you banned, but plat vs igc (in game cash) should have nice weapons too. I already recorded not to give 1 penny to sts but these gambling mechanics justify my logic

Next time argue correctly, and the mod closing the other thread was a shhhhhh tactic its a huge issue and needs to be addresses even with a lvl 21 rare drop that glows like the plat craps....

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Bud, the attitude isn't necessary. You've been extremely negative since your arrival. If you don't like the game, don't play it. If you don't like the company, why bother staying on the forums? I don't understand what your goal is. We try to discuss things in a respectful manner here. This is a discussion that I personally think is important.

I don't want to start an argument and make an enemy. Let's move past this. :)

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Originally Posted by xfrzen

asking for a refund could get you banned

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how so?

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wrt to the main topic, I think its more likely they'd just reward them with the item. we've seen refunds before, for purchases made by "mistake", but not for things like this.

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Originally Posted by Carth

This even applies to PL and SL. I don't think kids at the age of 13 should be gambling real money to obtain 'said item. It just doesn't seem right.

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Off topic but why do people assume player crying over something about one of StS games is 13 years old ? O.o
I have played PL since i was 12 and i wasnt ranting about anything... So dont assume someon is 13 or below by the way they act its kind of offensive sometimes .... Not trying to troll here just saying the truth..

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Originally Posted by xkoolwillx:628236

Off topic but why do people assume player crying over something about one of StS games is 13 years old ? O.o
I have played PL sincr i was 12 and i wasnt ranting about anything... So dont assume someon is 13 or below by the way they act its kind of offensive sotes .... Not trying to troll here just daying the truth..

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I was giving an age that meets the minimum requirements to play any Legend game. Anyone playing below the age of 13 is breaking the ToS. A person below 21 and older than 13 shouldn't be allowed to gamble.

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Originally Posted by Carth

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Originally Posted by xkoolwillx:628236

Off topic but why do people assume player crying over something about one of StS games is 13 years old ? O.o
I have played PL sincr i was 12 and i wasnt ranting about anything... So dont assume someon is 13 or below by the way they act its kind of offensive sotes .... Not trying to troll here just daying the truth..

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I was giving an age that meets the minimum requirements to play any Legend game. Anyone playing below the age of 13 is breaking the ToS. A person below 21 and older than 13 shouldn't be allowed to gamble.

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Umm did i said i was 12 when i first started playing and i asure u i know ur not suppose gamble if ur below 21 18 in my case but this is not gambling its a mmorpg not real life!!!!!! So yeah i did break ToS back when i wa 12 now 14 btw and yes i know age requirement!!!!!

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Originally Posted by Carth

Bud, the attitude isn't necessary. You've been extremely negative since your arrival. If you don't like the game, don't play it. If you don't like the company, why bother staying on the forums? I don't understand what your goal is. We try to discuss things in a respectful manner here. This is a discussion that I personally think is important.

I don't want to start an argument and make an enemy. Let's move past this. :)

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well tbh I only complain about the negative, and I expressed my concern in as little words as possible, touch screen typing sucks, but I'm not here to argue or make enemies, I complain to make the game better, my posts get noticed and sometimes being sandpaper gets you heard. I only come to the forums with what I don't like, in fact that's the way old school forums were. Now its look at me threads and less game discussion.... 75% of what happens in general discussion belongs in off topic... and I was a littler ticked the mod closed the other thread... but open seems to be trolling I've seen has other thread that was already being discussed here, go figure huh

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Originally Posted by xkoolwillx:628244

Umm did i said i was 12 when i first started playing and i asure u i know ur not suppose gamble if ur below 21 18 in my case but this is not gambling its a mmorpg not real life!!!!!! So yeah i did break ToS back when i wa 12 now 14 btw and yes i know age requirement!!!!!

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Originally Posted by Blaquehaaart:628199

Ok just checked the android market policies:

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Gambling: We don’t allow content or services that facilitate online gambling, including but not limited to, online casinos, sports betting and lotteries.

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Not sure about state laws. I couldn't find anything definitive.

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Using real money to obtain an item you might not get is a risk and considered gambling.

Gambling (Better definition): To take a risk in the hope of gaining an advantage or a benefit.

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Originally Posted by Otukura

how so?

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wrt to the main topic, I think its more likely they'd just reward them with the item. we've seen refunds before, for purchases made by "mistake", but not for things like this.

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depends on how you go about getting a refund, I could write a book about playing with customer service and getting paid to do it, EA hates me but they can't argue with me, I win and it costs them $ 20 each time

His issue could get him banned depending on how he argues it...
there was no mistake he spent money and gambled it all away, but asking for a refund afterwards is pure ignorance

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Originally Posted by xkoolwillx

Umm did i said i was 12 when i first started playing and i asure u i know ur not suppose gamble if ur below 21 18 in my case but this is not gambling its a mmorpg not real life!!!!!! So yeah i did break ToS back when i wa 12 now 14 btw and yes i know age requirement!!!!!

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I gotta learn to multi quote sorry 3x post,but

You spend real money to get xx item, that's gambling... gambling is spending money on a game of chance, don't be playing word games here

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Originally Posted by Carth

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Originally Posted by xkoolwillx:628244

Umm did i said i was 12 when i first started playing and i asure u i know ur not suppose gamble if ur below 21 18 in my case but this is not gambling its a mmorpg not real life!!!!!! So yeah i did break ToS back when i wa 12 now 14 btw and yes i know age requirement!!!!!

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Originally Posted by Blaquehaaart:628199

Ok just checked the android market policies:

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Gambling: We don’t allow content or services that facilitate online gambling, including but not limited to, online casinos, sports betting and lotteries.

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Not sure about state laws. I couldn't find anything definitive.

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Using real money to obtain an item you might not get is a risk and considered gambling.

Gambling (Better definition): To take a risk in the hope of gaining an advantage or a benefit.

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Im not android lol and i know my vocabulary lol ... So y do u use the phrase 13 ? Thats all i asked not a lesson from someone that might be younger or less experienced than me-.- lol

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Originally Posted by xfrzen

depends on how you go about getting a refund, I could write a book about playing with customer service and getting paid to do it, EA hates me but they can't argue with me, I win and it costs them $ 20 each time

His issue could get him banned depending on how he argues it...
there was no mistake he spent money and gambled it all away, but asking for a refund afterwards is pure ignorance

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not trying to sound all high and mighty, but knowing sts for what will be approaching 2 years, I cant believe this company would do that. most different(in a good way) customer support ive ever seen. ea uses their cs like a shield, sts just invites you in.

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Originally Posted by xfrzen

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Originally Posted by xkoolwillx

Umm did i said i was 12 when i first started playing and i asure u i know ur not suppose gamble if ur below 21 18 in my case but this is not gambling its a mmorpg not real life!!!!!! So yeah i did break ToS back when i wa 12 now 14 btw and yes i know age requirement!!!!!

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I gotta learn to multi quote sorry 3x post,but

You spend real money to get xx item, that's gambling... gambling is spending money on a game of chance, don't be playing word games here

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Is it ? Then y do PL let people under 21 gamble money if it is against the law ? Im guessinf cus its not gambling o.O because in real life u gamble for a certain something money jewelery etc etc.... In this game is for game items.nothin like that. So let me ask u this is gambling based in luck ? Yes . Is it set already ? No. This game has coding wich sets drop rates so if u buy enhancer/elixer to get a better chance u will get a better chance!!! This is not gambling its called luck ...

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Originally Posted by xkoolwillx:628261

Im not android lol and i know my vocabulary lol ... So y do u use the phrase 13 ? Thats all i asked not a lesson from someone that might be younger or less experienced than me-.- lol

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I just explained my reasoning. I used the minimum age requirement that meets the terms to play and is still considered 'a child.' Gambling as a child and young adult, 13 though 20, is wrong. I'm not pointing fingers at 13 year old kids. I'm not pointing fingers at people who complain at all. I'm just saying that 13-20 shouldn't have such a service at their disposal.

@xfrzen I agree with everything you just said, but being respectful and not-so harsh is required since children check these forums too (Including myself, age 16). I'm glad we didn't get into an argument and that we understand each other. :)

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Originally Posted by Otukura

not trying to sound all high and mighty, but knowing sts for what will be approaching 2 years, I cant believe this company would do that. most different(in a good way) customer support ive ever seen. ea uses their cs like a shield, sts just invites you in.

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yea ea uses there cs as a meat shield its sad but funny tootoo

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Originally Posted by xkoolwillx

Is it ? Then y do PL let people under 21 gamble money if it is against the law ? Im guessinf cus its not gambling o.O because in real life u gamble for a certain something money jewelery etc etc.... In this game is for game items.nothin like that. So let me ask u this is gambling based in luck ? Yes . Is it set already ? No. This game has coding wich sets drop rates so if u buy enhancer/elixer to get a better chance u will get a better chance!!! This is not gambling its called luck ...

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I'll use your own logic against you...
Luck implies there is a chance to win or lose, guess what? That's gambling