Awakening Gems Missing/Nexus Support not Working

I opened 4 elite awakening gem kits and purchased 1 elite awakening gem from store and none of them can be found in my inventory and I cannot awaken any weps...what's up?

Also the support link in the nexus does not work on my phone...Samsung Note 4, Android 6.0.1

About awakening gems you should email here :
Support@spacetimestudios.com

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Originally Posted by tootallll

I opened 4 elite awakening gem kits and purchased 1 elite awakening gem from store and none of them can be found in my inventory and I cannot awaken any weps...what's up?

Also the support link in the nexus does not work on my phone...Samsung Note 4, Android 6.0.1

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for the awakening gems look at your satchel either in the stable or in your inventory and look for you awakening gems