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Hello everyone , is it only me who doesnt get respond from al support ? Before when i sent a message there was an automatic email , now i sent an email 4 days ago and got nothing . maybe arcane legends changed support adress? Please feel free to comment
Still is a thing, your report was probably just overlooked due to blatant lying, that's the usual
I sent mail too n no answer. It wasn't a report mail also.
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What you mean badgirl ? Lying?
I cant register for support , it doesnt send me any link as before
Tons of people messaged sts with lies. She isn't calling you a liar, just informing you there are lots of people sending sts emails. Btw sts said if you send more than 1 email at a time then it puts you in the back of the line.Quote:
Originally Posted by ungarn
Ohh thanks , i got respond now
Please help, they have not answered me yet to the request I made.
Just wait it out and they’ll eventually respond :)Quote:
Originally Posted by sagamaxx
depends when you emailed too remember their building is closed Friday 5pm cst till Monday 8am cst I'm sure devs work from home these hours but it's alot to check all emails so problie bad timing on ur part or the staff haven't seen yet
I sent them mail at Friday got response at Tuesday, just don't spam them.
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Please help. I have lost my account, but the characters have not disappeared, they are:
Sagamaxx lvl 69 // sagamaxxmago lvl 63 // joseuzv lvl 53
It’s the weekend, they won’t respond yet. Be patient and wait until Monday-Tuesday. Also try and PM one of the devs through the forums maybe they can address your problem faster that way. Anyway Good Luck!Quote:
Originally Posted by sagamaxx
I've lost my account once before, sts found it for me withing 5-6 days. I think its wiser to message support early in the week as they don't work on weekends. Had 2 of my accounts restored withing 2 weeks time but now i can't find the actually website i used to contact support so idk.
Quote:
Originally Posted by Dragonsalt
But it's already been more than 20 days and no responseQuote:
Originally Posted by Warriorknown
Sts sends u a message, if u don't send exact details they don't even reply. Had to resend my message a few times for second account as i was unsure of all detailsQuote:
Originally Posted by sagamaxx
but always here on this same pageQuote:
Originally Posted by Statsonly