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I know, thats why if you read my previous posts, i was very patient with them. But 12 days? they finally gave me my bonus plats. and if you read Burikitoys posts, it took them 3days or less to give...

Hi STS, Iv'e filed around 5 tickets now and this post. 12days and still counting. Any news yet?

Still nothing STS?

Please follow up on my report.

Missing 83 plat from promo $19.99

IGN: Lordsilver
i also use Facebook to log in
Transaction ID: 88bc12f7-f857-4ac9-ba98-74d8e8047fe2

wow, and still nothing for me, i even did those free plat promos and nothing..

Hi, Burikitoy

We have the same problem, Mine happened on the 30th of december and I still haven't gotten any response. I think it will be a while before they can sort out through all the tickets....

Thank you too, I understand the difficulty in coming back from a long holiday with a mountain of work.

Good day sir,

What happens if you DONT get the extra credits like what happened in my case? Will there still be an investigation, I'm sure you guys have a way to track purchases and platinums...

Just a suggestion,

Why not put the same aspect ratio of 16:9 such as this

iPhone 5
22572

Instead of the 4:3 i thats found on the Chrome (or any other browser) with a frame like this
...

Thanks for the reply, I'm sure theres loads of tics to work through ;0

Hi DEVs, I'm sorry for double posting but I just need to know if something is happening, I did not get any e-mail for my ticket nor did I get any reply here in the forums, I'm sure you guys are busy,...

Same thing happened to me, I'm sure they will give us our 83 plat that we purchased. I sent a ticket right when it happened, still did not get my bonus plat. Lets wait for STS to get back from...

Its been a couple of days since the purchase but STS is still on vacation, I'm hoping for a quick response when they get back on the 2nd. Still no additional Plats though, I just took screenies and...

I didnt get my bonus 65% plat for first time purchase, i got the 165 package and only got 165 instead of the 240+ that was promised