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  1. Thread: Refund

    by Futumsh
    Replies
    2
    Views
    173

    If you haven't spent the platinum already,...

    If you haven't spent the platinum already, contact support. If you have spent it, then getting a refund would be fraud.
  2. Replies
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    538

    If it can be hacked on our end, send us the...

    If it can be hacked on our end, send us the details - there are no known hacks.

    Most 'hacked' or 'stolen' accounts are due to one of a few things:
    * giving your credentials to someone else (which...
  3. Thread: Isn't only me

    by Futumsh
    Replies
    9
    Views
    534

    Closing. There's a sticky on this already: here...

    Closing. There's a sticky on this already: here.
  4. Thread: Isn't only me

    by Futumsh
    Replies
    9
    Views
    534

    ... you're not allowed to use them with a VPN.

    ... you're not allowed to use them with a VPN.
  5. Replies
    3
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    152

    No clue what you're talking about here - looks...

    No clue what you're talking about here - looks like a fine color scheme to me. Maybe don't wear that one if you don't like the colors?
  6. Frankly, if you've ever used the email/pw combo...

    Frankly, if you've ever used the email/pw combo that you use for the game anywhere else, change your password.

    That's the most common way you get 'hacked' other than having given your credentials...
  7. Replies
    5
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    234

    It's on our list to look into, but largely...

    It's on our list to look into, but largely irrelevant, as it's not deliberately repeatable as far as I'm aware, the event ends in 2 days, and there are no rewards for that leaderboard.
  8. Thread: Text bar bug

    by Futumsh
    Replies
    16
    Views
    1,051

    I'd be curious to know what happens if doing the...

    I'd be curious to know what happens if doing the following things once you see this happen:
    * Go to home screen and back, then open the chat and see if it's still happening
    * Go to home screen,...
  9. Replies
    2
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    76

    Not a bug or technical issue, moving.

    Not a bug or technical issue, moving.
  10. Thread: Am i wrong?

    by Futumsh
    Replies
    24
    Views
    1,556

    ... There's nothing here that has anything to do...

    ... There's nothing here that has anything to do with anything I would possibly do. Don't tag me in random things that are not bugs or technical issues.
  11. Thread: Tour of Arlor

    by Futumsh
    Replies
    6
    Views
    337

    Well, that has nothing to do with us. Either...

    Well, that has nothing to do with us. Either don't use tapatalk for it, or subscribe. Closing.
  12. Thread: Tour of Arlor

    by Futumsh
    Replies
    6
    Views
    337

    Sounds like just use a browser instead of...

    Sounds like just use a browser instead of tapatalk for it then.
  13. Thread: Tour of Arlor

    by Futumsh
    Replies
    6
    Views
    337

    Is that something with tapatalk or what? I...

    Is that something with tapatalk or what? I wasn't aware of any monthly caps.
  14. Replies
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    438

    Retested to be sure, full patch is a couple...

    Retested to be sure, full patch is a couple minutes here, so whatever the issue is, it's either your network or between you and us.
  15. Thread: Ping issues

    by Futumsh
    Replies
    1
    Views
    108

    The servers have not been overloaded and have...

    The servers have not been overloaded and have been performing just fine. You're overseas from us, so likely there are network issues between here and there.
  16. Prices have not changed on our end. There...

    Prices have not changed on our end.

    There could be taxes involved or something - all of that is on Apple's side of things though, we don't see any of it.
  17. Replies
    157
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    20,903

    Sticky: Top 50 title has been updated in game with the...

    Top 50 title has been updated in game with the color from the original post, if you patch.
  18. Replies
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    628

    Top 50 title has been updated with coloration if...

    Top 50 title has been updated with coloration if you patch.
  19. Replies
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    876

    Yes, it's fine to do as many of them as you want,...

    Yes, it's fine to do as many of them as you want, as long as you're doing them legitimately with the same account.
  20. Replies
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    397

    This has been adjusted if you patch.

    This has been adjusted if you patch.
  21. Replies
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    876

    It's pretty simple. Pick one account if you...

    It's pretty simple.

    Pick one account if you have more than one, and only do offers on that account. You're not allowed to do them on more than one account.
    Don't try to manipulate the offer...
  22. Replies
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    628

    Gold tier title is the default title color. ...

    Gold tier title is the default title color.

    Only the plat tier title and the leaderboard top 10 titles have special coloration.
  23. Replies
    3
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    375

    Neither a bug nor technical issue. If you want...

    Neither a bug nor technical issue. If you want to play the event, do so. If you don't, then don't. In any case, don't post things like this here.
  24. Thread: Thread

    by Futumsh
    Replies
    1
    Views
    128

    If you're trying to use a full resolution...

    If you're trying to use a full resolution screenshot, you might need to scale it down first - could be it's larger than allowed. I don't know of any other requirements offhand, but also don't really...
  25. Replies
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    447

    Sticky: 2020-08-06 Content Update (277301)

    + Get the new classic 'Amethyst' vanity set for Sand Dollar tokens!
    + Decreased the drop rate for Sand Dollar tokens (10, 25 and 50 denominations are now more rare than 3, 5 and 7).
    + Token drop...
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