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Type: Posts; User: Futumsh

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  1. Replies
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    409

    If you want, PM me your character name and I can...

    If you want, PM me your character name and I can take a look at what happened to it.

    Support is, as always, here:
    https://support.spacetimestudios.com/hc/en-us/requests/new or email...
  2. Thread: Botting

    by Futumsh
    Replies
    7
    Views
    379

    https://support.spacetimestudios.com/hc/en-us/requ...

    https://support.spacetimestudios.com/hc/en-us/requests/new or email support@spacetimestudios.com
  3. Closing thread, since people can't seem to stop...

    Closing thread, since people can't seem to stop bumping it.
  4. Replies
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    There was one cause of the 2x speed on reconnect...

    There was one cause of the 2x speed on reconnect thing fixed with the 2.7.12 app update - are you up to date, and have you seen it since then?
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    I think this is adjusted if you patch.

    I think this is adjusted if you patch.
  6. Replies
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    201

    Legendary has a longer cooldown and does less...

    Legendary has a longer cooldown and does less damage relative to stats. Heroic and Arcanite have same cooldown and do the same relative to their stats (which means unslotted, arcanite does more, but...
  7. Sticky: As has been said many times now, if you don't...

    As has been said many times now, if you don't have access to the email address you used:

    * If you have a device that can still log into that account, change the email in game (nexus -> my account...
  8. It should have angle brackets like most...

    It should have angle brackets like most leaderboard titles - fixed if you patch.
  9. Replies
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    191

    Pets with missing AA vfx when slotted should be...

    Pets with missing AA vfx when slotted should be fixed with the next update.
  10. Sticky: No, this is not for 3rd party logins.

    No, this is not for 3rd party logins.
  11. Sticky: Wait 24 hours since you've made too many...

    Wait 24 hours since you've made too many requests. Hit the button to request a code *once*. Get the code from the email and enter it.
  12. As shown in the original post, the top 10 titles...

    As shown in the original post, the top 10 titles have special colors, the top 50 don't.
  13. Replies
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    191

    I'll look into it - looks like some of the more...

    I'll look into it - looks like some of the more recent pets have some issues with the interaction between aa visual effects and slotting.
  14. Thread: Chancel rank

    by Futumsh
    Replies
    3
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    359

    A few people did the side switch quest from...

    A few people did the side switch quest from luminous templar to dark apostle while there was a bug to still allow access to luminous templar stuff (apostle to templar always properly removed the...
  15. Sticky: No, you cannot have that option. If you still...

    No, you cannot have that option.

    If you still have a device that you can log into the account from, change it to an email address you have access to in game (nexus -> my account -> modify...
  16. Replies
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    You behave yourself for a long time. They'll...

    You behave yourself for a long time. They'll eventually become available again, but not soon.

    Closing.
  17. No, they're ios/android only.

    No, they're ios/android only.
  18. Unfortunately that's completely at the system...

    Unfortunately that's completely at the system level, we just say 'show the text input box, give it input focus', so nothing we can do with it.
  19. There's are no related changes in the last few...

    There's are no related changes in the last few updates, so whatever you're experiencing is specific to your device, sorry.
  20. Thread: Platinum

    by Futumsh
    Replies
    4
    Views
    390

    If you PM me a character name I can look up the...

    If you PM me a character name I can look up the exact reason. It's quite a while after bad behavior before they'll come back, but not years.
  21. Thread: Platinum

    by Futumsh
    Replies
    4
    Views
    390

    Thread explaining this is here (says elixir video...

    Thread explaining this is here (says elixir video ads, but it's really all offer providers).

    https://www.spacetimestudios.com/showthread.php?511619-Why-can-t-I-see-elixir-video-ads-A-Guide
  22. Sticky: No, this is only for email/password based...

    No, this is only for email/password based accounts.
  23. Sticky: Yes - on web the 'device' is just identified by a...

    Yes - on web the 'device' is just identified by a generated id that is stored, and browsers don't share storage with each other.
  24. Replies
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    318

    Also the person I see that was doing this got...

    Also the person I see that was doing this got themselves banned for a while.
  25. Replies
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    318

    I'll add it to the list to address - probably...

    I'll add it to the list to address - probably shouldn't be able to requeue immediately after cancelling.
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