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Type: Posts; User: Dracknor

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    Hey there, We're looking into the Chrome...

    Hey there,

    We're looking into the Chrome issues right now. Hopefully we'll get it resolved soon, sorry for the inconvenience!
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    I've seen a few posts about this. Generally this...

    I've seen a few posts about this. Generally this can happen when updating the client to the new version. I've been telling people to:

    Uninstall Arcane Legends
    Restart your device
    Reinstall...
  3. Thanks for the feedback! I'll bring it up to the...

    Thanks for the feedback! I'll bring it up to the team. :)
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    Hello, I'm sorry you're having trouble with...

    Hello,

    I'm sorry you're having trouble with your purchase. You can contact our support department here: http://support.spacetimestudios.com/.
  5. Thread: Busy ??

    by Dracknor
    Replies
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    327

    We've got a bug in on this. For whatever reason...

    We've got a bug in on this. For whatever reason when you load into a zone you are automatically set as "Busy". If you open your inventory and close it you will no longer be busy. We'll look into...
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    You are welcome to contact our support department...

    You are welcome to contact our support department here: http://support.spacetimestudios.com/. Duping items is against our Terms of Service so you should never trust anyone that suggests you do this...
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    In what way? :)

    In what way? :)
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    We're looking into the boss scaling today.

    We're looking into the boss scaling today.
  9. Hello! Sorry you're having trouble getting into...

    Hello! Sorry you're having trouble getting into the game. Do you receive a specific error message when trying to log in via Facebook? I'm able to log in just fine using Chrome. It's possible you may...
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    Thanks for the report! We're looking into it.

    Thanks for the report! We're looking into it.
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    Hey everyone! Sorry about your problems with...

    Hey everyone!

    Sorry about your problems with the kit. Unfortunately the Adventurer's Kit was temporarily removed due to unforeseen technical issues. We are working to get it back to you as soon...
  12. Thread: hallow aps.

    by Dracknor
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    Don't worry, that achievement is worth 0 AP so...

    Don't worry, that achievement is worth 0 AP so players that did receive it will not have more Achievement Points than you. :)
  13. Thread: Stuck busy

    by Dracknor
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    309

    Thanks for the report! We'll look into getting...

    Thanks for the report! We'll look into getting this fixed. It looks like it happens when you inspect someone, you come back and you still show as "Busy" even if you're not.
  14. Hello! Could you please try the following: ...

    Hello!

    Could you please try the following:

    * Uninstall Arcane Legends.
    * Restart your device.
    * Reinstall Arcane Legends.

    Let us know if you still have the issue.
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    Yes, we had to temporarily remove the...

    Yes, we had to temporarily remove the Adventurer's Kit due to some unforeseen technical issues. We will let you know when it's available again!
  16. Thread: Courage

    by Dracknor
    Replies
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    1,025

    Hello! I'm sorry for your trouble getting the...

    Hello!

    I'm sorry for your trouble getting the pet. If you contact our support department: http://support.spacetimestudios.com/ they can help get you fixed up!
  17. Thread: Glitch!

    by Dracknor
    Replies
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    Hey there! Any issues with the guilds should...

    Hey there!

    Any issues with the guilds should be resolved. We are currently looking into the server disconnects! Hopefully we'll have them fixed soon.
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    Thanks! We are not seeing this internally on...

    Thanks!

    We are not seeing this internally on Android 4.4.2. It looks like you're unable to connect to Fyber's server. Do you have a different internet connection you can try or if you're using...
  19. Thread: hallow aps.

    by Dracknor
    Replies
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    Hey there, Sorry for the confusion! This is...

    Hey there,

    Sorry for the confusion! This is the achievement from the last years Halloween Event (2013). We should change the text to indicate that.
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    What type of device and OS version are you...

    What type of device and OS version are you running? Also, what does the error say?
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    Thank you for the report, we'll look into this!

    Thank you for the report, we'll look into this!
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    Hey there, We apologize for the connection...

    Hey there,

    We apologize for the connection issues. We are looking into the problem now. It's our top priority! Hopefully we can have everything resolved soon.
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    Hey everyone, Sorry you guys are having...

    Hey everyone,

    Sorry you guys are having trouble with offers! A few things, can you include what type of device and operating system your'e running? Also, if you tap on the "Support" button on the...
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    Hey folks, The Vial drop rate does seem too...

    Hey folks,

    The Vial drop rate does seem too low. We will look into it and see what we can do.

    Thanks!
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    Thanks for the report! It's definitely a bug. A...

    Thanks for the report! It's definitely a bug. A weird one too! :)
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