Results 1 to 4 of 4

Thread: How long does it take to take care of the support ticket?

  1. #1
    Member MissMage's Avatar
    Join Date
    Dec 2010
    Posts
    166
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default How long does it take to take care of the support ticket?

    All I want is the platinum that I should Have gotten for completing offers that I did.
    IGN Swag Killer lvl 20 Twink Dex Bear
    MissMage lvl 55 Enchant Pure Int
    MrHunter lvl 51 Bird Pure Dex
    MrAxe lvl 50 Bear Dual Spec More Str

  2. #2
    Forum Legend DocDoBig's Avatar
    Join Date
    Nov 2012
    Location
    Reputation and Thanks are serious business
    Posts
    10,456
    Thanks Thanks Given 
    2,831
    Thanks Thanks Received 
    1,945
    Thanked in
    1,080 Posts

    Default

    Wow a 2010 veteran, hi.

    Regarding your free plat problem.
    Sts hasn't much to do with W3I/NativeX/TP who control the free platinum offers they just support it.
    The Devs can't really fix that, just try to e-mail the W3I/NativeX/TP customer support to get some explanation.

    Check this thread about someone with similar issues, I gave some good tips regarding that:

    http://www.spacetimestudios.com/show...-Free-platinum

    TL: |AL|DL|PL|SL|BC|BD|
    Exps :|AL|DL|PL|SL|
    Other threads here

  3. #3
    Member MissMage's Avatar
    Join Date
    Dec 2010
    Posts
    166
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    Thank you. On a side note it wasn't free Required a purchase.
    IGN Swag Killer lvl 20 Twink Dex Bear
    MissMage lvl 55 Enchant Pure Int
    MrHunter lvl 51 Bird Pure Dex
    MrAxe lvl 50 Bear Dual Spec More Str

  4. #4
    Banned Contravention's Avatar
    Join Date
    Oct 2013
    Location
    Stockton California
    Posts
    432
    Thanks Thanks Given 
    7
    Thanks Thanks Received 
    55
    Thanked in
    48 Posts

    Default

    fastest I ever had a claim done was 3 hours longest time I waited was 8 days experience I usually have to send in claims just for sts to give me my platinum offers

  5. The Following User Says Thank You to Contravention For This Useful Post:


Similar Threads

  1. CS ticket
    By savie in forum AL Suggestions
    Replies: 8
    Last Post: 06-30-2013, 06:52 PM
  2. Support ticket?
    By NotYoCookiez in forum PL General Discussion
    Replies: 2
    Last Post: 02-19-2013, 10:06 PM
  3. Support ticket time range of delay?
    By Unxtoxic in forum PL General Discussion
    Replies: 9
    Last Post: 01-16-2013, 08:24 AM
  4. How long does support usually take? Urgent
    By Duflie in forum PL General Discussion
    Replies: 19
    Last Post: 11-08-2012, 10:05 AM
  5. How long will PL support OS3?
    By Royce in forum PL Technical Issues and Bugs
    Replies: 16
    Last Post: 06-27-2010, 08:25 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •