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Thread: General Pocket Legends FAQ

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    Default General Pocket Legends FAQ

    This thread updates Justg’s “General Pocket Legends FAQs

    What is Pocket Legends?
    Pocket Legends is a ground-breaking and unique Mobile MMORPG, or ‘massively-multiplayer online role-playing game’ where you can join thousands of players from around the world. Play with your friends and make new friends online. Cooperate to undertake wild adventures in endless dungeon campaigns! Become a part of this unique fantasy epic! Assume the role of a powerful bearlike Ursan Warrior, mystical Elf Enchantress, Avian Archer, Rhino Paladin or Vixen Ranger! Play with anyone, anywhere, anytime!

    What is an MMORPG?
    MMORPG stands for "massively multiplayer online role-playing game." In an MMORPG, thousands of players exist in the same game world at the same time. This creates an incredibly rich and active environment in which interesting things are constantly taking place.

    Is there a monthly fee to play the game?
    No, there is no subscription required to play Pocket Legends though there are small micro-transactions required to access later game content.

    Why isn’t Pocket Legends free?
    Micro-transactions are used to support the costs associated with high-quality levels of service, support, and ongoing content creation that go into Pocket Legends

    Are there versions of Pocket Legends for Mac and PC?
    Yes! You can play Pocket Legends via your Chrome Browser.

    See how to play on the chrome browser here: http://www.spacetimestudios.com/show...Chrome-Browser

    Can I use my Pocket Legends account across multiple devices?
    Yes, you can play Pocket Legends on the same account with all of your friends on iPod/iPad/iPhone and many Android devices.

    Technical FAQ
    The Pocket Legends site won’t load on my browser, what should I do?
    Please point a non-mobile web browser to www.pocketlegends.com

    I’m experiencing lag when playing Pocket Legends, what can I do?
    A high ping is indicative of an unstable internet connection. First, try just playing 3G. If you don't have a problem, and you do with Wifi, try another internet connection (friends house, coffee shop, etc.) to isolate the problem.

    Spacetime compared devices, ran a few tests, and determined that any one of the following could interrupt your network connection to Pocket Legends thereby affecting game play:
    • Email push enabled
    • Push notifications enabled
    • Other applications that require network access (eg. internet music streaming)
    • Other applications running simultaneously
    • Poor network connection
    • Incorrectly configured router if playing over Wi-Fi
    With 1-4 disabled, there were no lag spikes when playing on the devices that had them previously, 3G or Wi-Fi.

    Why am I not get experience for killing monsters?
    You’ll need to play in a campaign appropriate for your level. Forest Haven is for levels 1-10, Dark Forest is for levels 10-15, Balefort Castle is for levels 15-20, and so on.

    Why can’t I purchase Platinum?
    iTunes Users - helpful information can be found here - http://www.spacetimestudios.com/show...chase-Platinum

    Android Users - Some mobile browsers do not work correctly when attempting to purchase Platinum. If this is the case for you we recommend trying from a PC.
    • Navigate to https://auth.pocketlegends.com/WebStore/store.jsp
    • Enter your Pocket Legends email address and password when starting, then choose your method of payment when purchasing.

    I need to change my Emails Address, what can I do?
    You can change your email address in game by going to Options | Edit Account on the first screen you see after launching the app (Log In screen).

    I forgot my password! Help!
    You can recover your password with Options | Forgot Password on the Log In Screen

    Someone just swindled me in a trade. Will you punish them and give me my stuff back?
    Spacetime Games doesn’t arbitrate trade disputes. The Confirm button is there to make sure you agree to what you are receiving in secure trade.

    I’m not getting my verification email and I want to play! Can you help?
    Some email providers block the verification email. Send an email from the email address you use to log in the game with to support@spacetimestudios.com
    see this link for more information: http://auth.pocketlegends.com/account.html

    I’m having trouble installing or updating Pocket Legends on my Android device. What’s wrong?
    It may be an issue with your Marketplace app.
    • Uninstall Pocket Legends
    • Clearing your Marketplace cache and data in your Applications Manager
    • Download and install the Pocket Legends app from the Marketplace

    Pocket Legends crashes on my Android Device
    Try clearing your Pocket Legends data in your Applications Manager. If that doesn’t help you should reinstall.
    • Uninstall Pocket Legends
    • Clearing your Marketplace cache and data in your Applications Manager
    • Download and install the Pocket Legends app from the Marketplace

    When I try to login I get a message telling me my password is wrong, but I checked and it’s right. What should I do?
    We’ve found in most cases this is due to Android users not hitting enter/done after entering their information. Instead they use the close keyboard button by mistake.

    How do I add another player to my friends?
    When you add a friend they have to accept the request from the Requests tab of the Friend Menu. This request can take a few moments to show up in some cases.

    Where can I find the latest news about Pocket Legends?
    You can find the latest content updates here: http://www.spacetimestudios.com/foru...-Announcements

    You can also find sneak peeks in the Insiders section of the forums (must be logged in to view) here: http://www.spacetimestudios.com/foru...er-Information

    For a full list of support articles, visit the Spacetime Games Support Homepage here: http://support.spacetimestudios.com
    An index of player made guides can be found here: http://www.spacetimestudios.com/show...ndex-of-Guides
    Last edited by Bilaxman; 10-20-2013 at 09:00 PM.

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