I had put up a request to change my guild name from Guildforall to a new name. It wasn't acknowledged. Besides, there was no agent assigned to solve the problem. I read in another thread earlier that the devs were quick to resolve this issue for another person who had requested them for the same, but in my case, I don't think the devs are interested anymore. I was thinking of buying a guild hall tier 3 for 100 plats but I don't think I will be doing it anymore. In any case if any dev is seeing this, my Pocket Legends Game Name is RIKSTRIFE and for the others, think twice before you think of buying plats for your guild, the guild issues don't get resolved quickly, at least in my case it didn't.