Bypassed timer...? And Froze Timer...? On Upgrade...?

[Zeus]

Hey STG,

Idk how I did it, but earlier this morning I had a Nightmarish Blades of Force in the process of being upgraded. I decided to check up on it and saw that the plat had been reduced to 1 platinum. So, I went to go do an offer really quick and when I came back not 1 minute later, it had said that the blades were ready although just a moment ago, they had 4 hours left.

Coincidentally, something happened with my guild-mate as well. Her timer is actually frozen now and bugged thus forcing her to pay platinum to upgrade the item. Why? We don't know. However, she also had the same scenario I experienced happened to her on her 2nd slot upgrade.

We don't know what's causing this but feel that it should definitely be looked into.

[Zeus]

Hmmm... that's strange. Some of my timers are frozen now too. :/

[keikali]

Parf is this when you are slotting new or when reslotting gems?

[Zeus]

Parf is this when you are slotting new or when reslotting gems?

This is when I'm slotting new gems. I'm not sure about the reslotting gems yet.

However, when I was reslotting gems, I got a free bypass. Idk how, but I did. When I was slotting new gems, my timer froze for some. Idk how, but it did.

[Samdegreat]

My timer on upgrading has stopped the 2 day one? Is this a bug as same happened to friend
What to do? XD

[Lovingly]

happening to me also xD

[Prahasit Prahi]

How much time left?

[Prahasit Prahi]

Actually zeus also said that the timer has been frozen on socketing 2nd gem

while my upgrades are still running(2nd gem) still have almost 11hr 30 min and the clocks clicking


Oh lol someone mixed the posts with zeus post

[Lojack]

We'll look into it

[0utlawz]

I just got this problem too , do you think spent 283 plats worthed to finish the upgrade because of timer stop bugs?


Sent from my iPhone using Tapatalk

[Hinataa]

All the 2 days items stuck on that

[null_void]

Interesting. For any of you experiencing this problem - do the timers start counting down again if you zone, or are they stuck like that no matter what you do?

[csyui]

My upgrading timer went well so far.
But Id like to hear the bug or glitch to bypass the time needed to upgrade. Two days to embed a gem in 3rd slot of a mythic/arcane items is pretty long for me.

[Limsi]

it has been Happening on my 3rd socket as well!

also the timers stays frozen no matter where I go:

[Samdegreat]

It isn't frozen but is seems 1 minute is 1 second which mean 1hour is one minute
Can't be waiting this long lol it happens/starts around 1day 0hour 15-25mins

[Samhayne]

Hey guys,

If you haven't already, please write our Support Team an email to support@spacetimestudios.com with the details of what is happening with your upgrade, what the upgrade item is and the name of the affected character.

Thanks!

[Foebegone]

If it helps I have 4 items in the 2 day upgrade and after starting them an hour later they went to the 1d 0h ##m I thought I must have been mistaken by the time, looking now they are 1d 21h and they have been running for ~10h. Definitely buggy

[0utlawz]

Ive just getting replied from support: This is a display issue only for upgrades that take longer than 24 hours. Your timer is still going and the time will display correctly once your upgrade falls below 24 hours. We will patch out a fix for this tomorrow.


Sent from my iPhone using Tapatalk

[csyui]

Does that only happen to those who used platinum to speed up their upgrading in the first or second slots?
I did all my upgrading without using any platinum, all the timers seem to go well.

[csyui]

it has been Happening on my 3rd socket as well!

also the timers stays frozen no matter where I go:

The timer shows you have 1d0h20m*sec left, but the bypass button shows it still costs 95 platinum to instant finish the upgrading.
I believe the timer still running, but the number is frozen at some place. Maybe that's the place where developer should look into.