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  Click here to go to the first Dev post in this thread.   Thread: Device banned?

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    Member Phaded's Avatar
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    Default Device banned?

    So for some reason I'm banned. I don't know what I did wrong? I haven't chatted much so I know it's not that. My user name perhaps? Odd...

    I bought platinum too, so it's pretty frustrating...

    Email associated with my account is same as my forum email...

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    Member Phaded's Avatar
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    Default

    Device is an incredible on verizon with uverse internet

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    Member Phaded's Avatar
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    Default

    and if it was my user name, your filter allowed it...

  4.   Click here to go to the next Dev post in this thread.   #4
    Dev Justg's Avatar
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    Default

    We had a problem with devices being erroneously banned. Please check again and let us know if you can log in.

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    Member Phaded's Avatar
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    Default

    Nope, still 44 hours left on my ban...

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    Member Phaded's Avatar
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    Default

    Still can't log in... I take it I was actually banned for my name. Kind of lame considering your filter allowed it. Not to mention I did pay money for the game...

  7.   This is the last Dev post in this thread.   #7
    Spacetime Studios Dev Spacetime Games's Avatar
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    Default

    Tricking the filters is not an excuse. We are very clear about the rules, and a ton of kids play this game. We are very serious about protecting that user base.

    If you would like to discuss it further, please contact us at support(at)spacetimestudios.com

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