Connection failed ... WHY???

**Alias_TheMax** · 11-27-2010, 09:45 PM

Would it be possible to put back old addresses ??? (sorry for my lack of knowledge but I'm not so good in programing :P) Btw why having new addresses ??? What are the advantages of those ??? ('cause now I only see disadvantages =/)

**MrJake** · 11-29-2010, 12:14 PM

This routing issue is also affecting all subnets routed through bell canada it seems.I have tried from multiple providers that connect directly to Bell AS 577 and they all can not connect to Pocket legends. This is causing useless calls to our help desks. Can you get this sorted out please. If you need details like source subnets and so on you can private message me. If we would have the destination networks it could help us in our diagnostics.

**Futumsh** · 11-29-2010, 12:52 PM

While I can't sort out the routing issues (someone's using email ip blacklists for routing all traffic, not just email), we'll be changing the servers to use addresses which do not have these problems as soon as we can, hopefully in the next few days.

**Futumsh** · 11-29-2010, 06:19 PM

If you've been having this problem, please try now - hopefully the new addresses don't have anyone blocking them.

**addiekai** · 11-29-2010, 06:20 PM

Thanks Futumsh!

I'll get on it as soon as I get home

Been on a PL withdrawal phase since 2 weeks ago... LoL...

**Alias_TheMax** · 11-30-2010, 04:21 PM

Now I can't even connect to patchserver -_- what the hell is going on !!! Hope PL will come out on PC soon it will surely works without connexion problem :-O !!! Plz do anything you can 'cause it's starting to make a long time that I haven't play PL ... I'm missing all of the new update and content

.

**Futumsh** · 11-30-2010, 06:04 PM

We've done what we can to avoid the more common routing problems - if you still have issues, and you're positive they're not with your own network, you may want to check with your network providers as to why you may not be able to connect to particular ip addresses.

These aren't set in stone forever, but as of now, things you need to be able to do to play:
resolve dns entries for auth.pocketlegends.com
establish outgoing tcp connections on ports 80, 443, and 4050-4100 to the following addresses:
204.236.230.172
204.236.233.29
50.16.241.142
50.16.241.214
50.16.241.220
50.16.241.225
50.16.241.233

**Futumsh** · 11-30-2010, 06:06 PM

Alias_TheMax: it sounds like your provider (or someone they're routing through) may be blocking the 50.16.241.* subnet

**addiekai** · 11-30-2010, 06:08 PM

Can you make a quick guide on this? I'm on Windows 7.

Im sure it will help the others who are experiencing the same problems.

**Alias_TheMax** · 11-30-2010, 06:13 PM

Originally Posted by addiekai

Can you make a quick guide on this? I'm on Windows 7.

Im sure it will help the others who are experiencing the same problems.

Same thing for me (Win 7)

(Nvm my message if you're going to answer here :P)

**jonboy** · 11-30-2010, 06:24 PM

See if you can ping those servers, get a command line up and ping some of the 50.16 ips I'd you get a reply then your getting through if you get timeout then your in trouble if command line scares you there are a few free apps for windows that can help.

**Futumsh** · 11-30-2010, 06:31 PM

Pinging them won't be useful, as they don't accept icmp packets from external sources.

**addiekai** · 11-30-2010, 06:35 PM

I figured as much.

Anybody know any free VPN software? LoL...

**addiekai** · 12-01-2010, 06:44 PM

Any update on this Devs?

**Necrobane** · 12-01-2010, 06:52 PM

It's retarded, all of a sudden i can't log into any online game on any device including my computer. Devs, could it be a firewall problem? Never had this before

**addiekai** · 12-01-2010, 06:53 PM

There we go..

Another victim...

**Futumsh** · 12-01-2010, 07:42 PM

Er, there won't be more of an update from our end - I posted the necessary information for your network providers to determine the problem, if you can get them to do so.