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Thread: No platinum received

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    Member powerlevelz's Avatar
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    Default No platinum received

    Didn't receive platinum from purchase offer. Contacted nativex help 5 days ago and still no response!! Is there anyone else I can contact for platinum issues? Thanks.

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    Senior Member Sheugokin's Avatar
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    StS can't help you with that, only the provider can so only nativex can. Patience youg'un

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    Member powerlevelz's Avatar
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    NativeX is down, could this have anything to do with it??
    Last edited by powerlevelz; 05-15-2014 at 06:35 PM.

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    Member powerlevelz's Avatar
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    Emailed last saturday and still haven't received my platinum or a response from Nativex. The wait time says 3 days. Is spacetime support able to help with this at all?

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    Senior Member Sheugokin's Avatar
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    No, they are not in charge of getting you your platinum if it is not specifically from their company. Sorry bro


    NativeX usually replies mine within 1-2 days lol.

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    Member powerlevelz's Avatar
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    Well their in spacetimes game so that's just bad support. Glad they answered your emails.

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    Member powerlevelz's Avatar
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    Also seems the Nativex interface needs to be fixed. Receiving your platinum should not be hit or miss.
    Last edited by powerlevelz; 05-17-2014 at 06:09 PM.

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