Problem with logging on with Google Chrome

**Alhuntrazeck** · 05-22-2014, 07:28 AM

For clarification, CTRL + Shift + N opens an incognito tab.

**Ravager** · 05-22-2014, 12:39 PM

Originally Posted by Peer:1650083

Originally Posted by Ravager

For pc, I found 26 on oldversion.com and that is the version I am currently using on my laptop.

Can you specify the version? There are lots of version 26 on oldversion.com

Thanks!

Any should do.

**Valkiryas** · 05-22-2014, 02:42 PM

I have the same proble

**Ravager** · 05-22-2014, 05:56 PM

Originally Posted by Valkiryas:1650866

I have the same proble

Did yoy try an older version as suggested?

**Peer** · 05-22-2014, 08:37 PM

Originally Posted by Sheebatheone

25.0.1364.84 beta is what I used.

Edit: Check Program Files folder, Google/Chrome folder, there is an application called "Google Update" or just "Update" which is installed together with Google products... it is an application which runs in background, no matter if you have disabled auto update in plugins. I deleted this application (after forced end process in task manager) , because this 25 version I installed was updated to 35 once again, a few minutes ago and I had to retake all the above steps. It's really annoying.

All my downloads says unresponsive page.

I guess I'll have to play in tablet and wait for next google update. Thanks anyways!

**Rezaryo Full Reloaded** · 05-22-2014, 08:58 PM

Dear sts.. I need help here.. I can't log in via gmail
this is the screenshot.. thx
Name: Screenshot (320).png
Views: 201
Size: 1.37 MB

**Jenvy** · 05-22-2014, 09:03 PM

v35 and v36 are just well and truly f-ed up.

going to take a lot of tweaking to get them compatible.

**firechandra** · 05-23-2014, 02:38 AM

I've got the same problem solve it soon please

**Foebegone** · 05-23-2014, 06:10 AM

Can we please stop promoting the use of older browsers. They get updates for good reasons. This, baring an outage of the google api, is affecting v35, v36 and v37.

Is this being looked into by the devs?

**firechandra** · 05-23-2014, 07:04 AM

If they can't fix the problem in a short time I hope it's possible to "transfer" the account to an e-mail at least, e-mail account still work on chrome

**Ravager** · 05-23-2014, 08:21 AM

Originally Posted by Foebegone:1651718

Can we please stop promoting the use of older browsers. They get updates for good reasons. This, baring an outage of the google api, is affecting v35, v36 and v37.

Is this being looked into by the devs?

Its not promoting it but an optional workaround that works for many including myself.

**Jenvy** · 05-23-2014, 08:46 AM

Originally Posted by Ravager

Its not promoting it but an optional workaround that works for many including myself.

And that's fine, but we all need to stop supplying it as the go-to solution for this recurring problem.

Before everything else, it's STS' job to make sure their game works on the current iteration of offered platforms. The game is marketed as available to play on the Chrome platform, with google login. If google login only works on old versions of Chrome highly susceptible to warez, then they need to market the game as such.

The easiest fix to this problem, without having to change anything, would be to automatically convert all g+ accounts to spacetime email accounts. They'd never have to deal with this crap again.

**Bunny♥** · 05-23-2014, 08:55 AM

phew good to hear its not just me who got this problem, i think most of the gmail users got this currently. They should fix this asap.

**Dill1sHere** · 05-23-2014, 09:00 AM

Originally Posted by Fraline

phew good to hear its not just me who got this problem, i think most of the gmail users got this currently. They should fix this asap.

I am not sure they can afford not fixing it, seems like a huge chunk of people affected by this

**Bunny♥** · 05-23-2014, 09:06 AM

Originally Posted by Dill1sHere

I am not sure they can afford not fixing it, seems like a huge chunk of people affected by this

ya, i already tried all the steps posted above but still nothing happened. I have no prob if they will transfer it to spacetime email or what, as long as I got my 3 toons in that acc its all fine. They should make a quick action for this since many players are into hunt mode atm as the new client update is officially on his way in game.

**Ravager** · 05-23-2014, 09:25 AM

Originally Posted by Jenvy:1651835

Originally Posted by Ravager

Its not promoting it but an optional workaround that works for many including myself.

And that's fine, but we all need to stop supplying it as the go-to solution for this recurring problem.

Before everything else, it's STS' job to make sure their game works on the current iteration of offered platforms. The game is marketed as available to play on the Chrome platform, with google login. If google login only works on old versions of Chrome highly susceptible to warez, then they need to market the game as such.

The easiest fix to this problem, without having to change anything, would be to automatically convert all g+ accounts to spacetime email accounts. They'd never have to deal with this crap again.

Agreed. This was a past workaround for the 90%+ loading errors as well.

Another workaround that theoretically should work but I have not had time to test is this.

Use Google Chrome 35 for your normal use. Find and use Portable Google Chrome 34 just for Arcane Legends. I have not had time to test this as an option but I think it should work.

Just trying to assist those in this predicament until sts/google resolves the situation.

Converting the emails would be rough since I dont believe end users have access to a @spacetimestudios.com email address. Setting up a webserver to handle it and all the users could be a lot of work.

I have a gmail account use with the game for both google login and email login so they cant just convert it to standard email login without disrupting that portion.

**Foebegone** · 05-23-2014, 09:33 AM

Originally Posted by Ravager

Its not promoting it but an optional workaround that works for many including myself.

it can be optional and promoting

they are not mutually exclusive.

It annoys me more that there is no response from the devs. Just a 'We are aware and are looking into the issue' would go a long way to build confidence.

The last time there were issues with chrome there was the same 'ooh revert to v26 and it will be fine' with detailed guides how to turn off auto updates. These should have been stopped by the mods as they are in effect condoning this behaviour of moving to an insecure browser. I moved off the chrome DEV build a while back and I really hope this isn't a case of poor testing on STSs behalf it would be disappointing if this could have been spotted months in advance :/

**Jenvy** · 05-23-2014, 09:43 AM

Originally Posted by Foebegone

I moved off the chrome DEV build a while back and I really hope this isn't a case of poor testing on STSs behalf it would be disappointing if this could have been spotted months in advance :/

It definitely could have been prevented. I posted a thread a solid month ago when beta was in 35. No dev responded, only fellow users doing their best to help.