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  Click here to go to the first Dev post in this thread.   Thread: Account Confirmation Problem

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    Default Account Confirmation Problem

    Hey Spacetime,

    I didn't get any account confirmation email from my e-mail, even in junk folder, How can I get one resent? I already buy two dungeon pack, please help with this issue, i had wrote mail to support@spacetimestudis.com.


    Thanks for your help
    gate

  2.   Click here to go to the next Dev post in this thread.   #2
    Spacetime Studios Dev Futumsh's Avatar
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    It looks like your account is verified now, so you should be good to go.

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    Same here anton_flicker@yahoo.com pls help!!!

  4.   Click here to go to the next Dev post in this thread.   #4
    Spacetime Studios Dev Futumsh's Avatar
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    I told it to resend yours wowman - if you still haven't gotten it in a few minutes, email support@spacetimestudios.com from the email address you used for your account and they'll fix you up.

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    erm me too : raf737@hotmail.com

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    Default

    I have the same problem as well : niko.subianto@hotmail.com

  7.   Click here to go to the next Dev post in this thread.   #7
    Spacetime Studios Dev Futumsh's Avatar
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    I believe these are all taken care of for now.

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    I put the wrong email originally i needa new verification sent my email is drugfree4@aim.com

  9.   Click here to go to the next Dev post in this thread.   #9
    Developer - Inactive Samhayne's Avatar
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    Default

    Please also check the Account Verification post to find more information about what to do and things to try if you are having trouble setting up your account.

  10.   Click here to go to the next Dev post in this thread.   #10
    Developer - Inactive Samhayne's Avatar
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    Quote Originally Posted by cheeseman View Post
    I put the wrong email originally i needa new verification sent my email is drugfree4@aim.com
    Cheeseman, from the Account Verification post, we suggest you:

    If it is misspelled, you can edit your email address via the Edit Account option in the Options screen on the main page. If you change your email address and your account is unverified, verification emails will be sent to the new email address.
    Hope that helps!

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    I still cant find the verification email I NEED HELP!!!

  12.   Click here to go to the next Dev post in this thread.   #12
    Spacetime Studios Dev Futumsh's Avatar
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    I just set it to resend for you - if you don't see the email before long, please email support@spacetimestudios.com from the email address you set for your account and they'll fix you up.

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    I didn't get an account verification email. I did read the Account Verification post but none of that applies to me. Please send email to csebring91572@tampabay.rr.com thank you

  14.   Click here to go to the next Dev post in this thread.   #14
    CTO asommers's Avatar
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    Not even the "send an email to support@spacetimestudios.com" part?

    -ALS

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    Quote Originally Posted by asommers View Post
    Not even the "send an email to support@spacetimestudios.com" part?

    -ALS

    lol I didn't mean that part! It said it takes a few days. Then i saw this thread and noticed Futumsh was responding and sending verifications right away. I sent an email to support as well

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    New Member Laos's Avatar
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    I never received a confirmation e-mail on the first e-mail I used to sign-up with, so I modified my account with a secondary e-mail I have, and no e-mail has come regarding confirmation in over 4 hours. Is this normal?

  17.   This is the last Dev post in this thread.   #17
    CTO asommers's Avatar
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    We will only do account validations from the email that matches the game account name sent to support@spacetimestudios.com.

    -ALS

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