Client 1.1 Known Issues

[Samhayne]

Below is a list of current issues regarding the 1.1 Arcane Legends client released on June 3, 2014. We are tracking the below issues to resolution.

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Update 6/5/14:We have submitted a new client to Apple for review that includes a fix for the pets and also crafting upgrade issue and friendly/enemy indicators around the edge of the screen.

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Update 6/11/14: We have released client version 1.1.0.2 to address the main issues below.

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* Players on the iOS client will only see up to 5 of their pets.
- Players on Apple devices will currently only see your five highest level pets. This is due to a bug that is in the process of being fixed with all possible haste. Our apologies for the issue. If you have access to play on Android or Chrome, you can use all of your pets there.

* Complaints that players cannot upgrade an item that already has a gem socketed into it.
- We have reproduced the issue in house and are working on a hotfix.

* Chat window background doesn't fit the visible chat
- Known issue that will be fixed when the new client version goes live (that fixes the Crafting and Pet issues).

* Pets with damage % modifiers not modifying damage values in PvP zones.
- Reproduced issue, queued up for bug fixing.

* Enemy/friendly indicators that previously went around the edge of the screen are missing or only partially displaying.
- Reproduced issue, queued up for bug fixing.

* Invisible NPC that pets can target and attack in Ydra Forest (after fighting the boss there). Thread at http://www.spacetimestudios.com/show...7751-Invisible includes screenshots
- Reproduced issue, queued up for bug fixing.

* Report of IAP purchase failure with error Thread at http://www.spacetimestudios.com/show...=1#post1668309
- Working on reproducing and fixing an edge case that can lead to Platinum Purchases to fail on Android. If you have a failed purchase please see this support article: http://support.spacetimestudios.com/...ceived-it-yet-

* Complaint that user with an iPad1 running OS version 4.3 can no longer play http://www.spacetimestudios.com/show...ith-new-client
- 1.1 client only supports iOS devices running OS version 5 and above.

* Reports of bad textures or display on Android
- First, any user experiencing texture display issues on Android will want to consult http://support.spacetimestudios.com/...ndroid-device-

* Complaints about damage adjustments in PvP zones.
There are separate master Damage and Healing modifiers that apply only to PvP that allow us to tune PvP separate from PvE. These have always been there since the launch of PvP in Arcane Legends and are also in use in Pocket Legends, Star Legends and Dark Legends PvP. Previously, the damage display roll up on the Avatar screen didn't display these modifications. Now that the new client makes any changes reflective, they show up. Rogues have a damage reduction to keep them from completely dominating PvP.

[Samhayne]

The Arcane Legends 1.1 client patch has been in development since early October of 2013, shortly before the 1.0.9 client went live with the new Crafting System. As such, it represents man-years worth of work (multiple developers working on it over that time). Despite rigorous testing methodologies, bugs are inevitable in systems of this size. To keep the scope of the issues in mind, despite the above list, there are 10's of thousands of players successfully logging in and playing Arcane Legends on the new 1.1 client.

Our apologies for these issues affecting any of our players.

We sincerely appreciate our players efforts to so quickly make us aware of issues after game updates.

We are committed to providing the best possible play experience in Arcane Legends. To that end, we are working quickly to address these issues with all possible fervor.

[Impact]

Nice and first!

[Oonova]

Woohoo! Can't wait for that fix so I can log back into my main!

[JaytB]

So that's what's wrong with the crafting system. Good to know a fix is on the way

[Valkiryas]

I can't Craft any of my mythics Items

[falmear]

Thanks for looking into and tracking down these issues so quick. I look forward to being able to login & play again.

[Jenvy]

Is it just me or are the potion buttons smaller? Or is it just smaller text?

[vfreakhun]

Dear all,

I have not experienced the majority of problems cited above.
eg:
- I do not have Samael - yet :-)
- I could log in without problem
- The character fonts are harder to read in lower resolution dev. In high res I haven't seen problem.
- Maybe the default zoom has changed as well? No complain, just curious.
- The Craft update scared me (this is the only one which affected me)

Very good to hear that you hotfix these issues.
Fast response, nice work.

+1 point for Bard's tale token "flying" when you got the daily tokens.

[kishorvarun]

IGN: rasagna
Android:
Version; jelly bean 4.2.2
Error: again issue damage problme its showing high at kaarg when i enter pvp its totaly change plzzz fix it

[kishorvarun]

IGN: rasagna
Android:
Version; jelly bean 4.2.2
Error: again issue damage problme its showing high at kaarg when i enter pvp its totaly change plzzz fix it

[Samhayne]

Damage and Healing values have specific per class PvP adjustments. The new damage display now reflects that (previously, it wouldn't show these changes). It has always been this way, just the adjustments were not surfaced to the user.

[Madnex]

I don't know to what extent this was reported but for rogues, the following happens:

After you exit a PvP zone --be it TDM or CTF-- if you go straight to any dungeon the 10% damage debuff remains. You need to go in a town for the debuff to be removed.

The above doesn't apply (meaning the damage debuff does get removed) if you are in a party and join back to the same instance you were before you went to PvP.


EDIT: Corrected, this only happens for rogues.

[Demnyoulag]

I always Crashes when I login

Andriod
3.2

Sent from my GT-P6200 using Tapatalk 2

[Oonova]

Ign cybernova
Platform iPhone, iPad, chrome on Mac book. All updated to current iOS.
Still can't log in on my main on any platform

[Serancha]

I will note that it is not an account issue for the login problem. My characters are on the same account. I haven't tested them all but at least one is working and one is not at all.

Food for the gremlin chasers. Thanks for your great work sts.

[Fate-chan]

For some reason the update for Android is taking way too long. Please fix it.
Also cannot craft/upgrade anything, been getting -1s then nothing happens.
Also is it just me or has the goblins in the forest tougher right now?!

[Medicman]

I noticed the same thing in the forest. The boss almost seems like it should be in the elite map.

[Zeus]

• After the new client update, Samael's happiness damage doesn't show on rogue. Please fix!
• Global Damage Nerf Bug - refer to post #39
• The pet Shadowlurk's Arcane Ability includes an armor debuff of 20% that is not supposed to be there.
• The rogue skill Shadow Veil does not apply any actual damage in PvP although in the status bar the damage buff icon appears.
• The rogue skill Shadow Veil doesn't offer any damage debuff in PvP to opponents standing inside it either which contradicts its description.
• The warrior skill Vengeance does not apply any actual damage debuff in PvP -targets are in range- although in the status bar (of the opponent) the damage debuff icon appears.
• Damage percent pets are not working in PvP! Refer to post #57 for details.

PS: Thanks to Asphynxia!

Also, damage percent pets are not working in PvP. I noticed it with Sam, because his percent is already glitched. At first, I analyzed it wrong but then I realized that damage percents are not working AT ALL in PvP!

*These Screenshots were taken in PvP*
Hammerjaw:
Attachment 91115

Glacian:
Attachment 91116

Samael:
Attachment 91117

If you look, the drop from Hammerjaw to Glacian should be much worse if factoring in the damage percent from HJ's happiness. However, that is not the case. I think it's a physical bug because well, I am not one hitting people in PvP despite being maxed out.

Also, keep in mind that Samael is already bugged in a PvE/town setting as well.

Please fix!

My most important:
Damage percent pets are not working in PvP.

[Fate-chan]

After most recent update, I only have 5 out of my 79 pets. Please fix this. My singe is missing