Keeping the Focus on Fun - Double Odds Crates & Chests

[Samhayne]

Hello everyone,

I am writing you today to discuss an issue with our most recent weekend event: Double Arcane & Mythic Odds for Locked Crates and Golden Elite Dragonscale Chests. Earlier today, we noticed some unrelated discrepancies between our development environment and the live game server. It looks like something happened in Thursday's update. The process to build and deploy an Arcane Legends weekend event is pretty complex. While we have many safeguards and processes in place to verify data, there are still issues that can arise as a part of maintaining a live game. This lead to some concern that the loot table changes for double odds might not have been applied correctly.

Long story short, we believe firmly in "better safe than sorry." Any players who opened Locked Grand Crates or Elite Golden Dragonscale chests from the start of the event yesterday through now, will all have the crates and chests returned and platinum refunded for the crate opens. Anyone who did open one of these crates or chests will be able to keep anything received from them.

Our sincerest apologies for any confusion or inconvenience. As of the posting of this thread, the problem has been fixed and it has been confirmed that the loot tables are as they should be for Double Odds Weekend.

Thank you!

Alex "Samhayne" von Minden
Legends Franchise Lead Producer