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  Click here to go to the first Dev post in this thread.   Thread: pressed forgot password instead of login by mistake

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    Default pressed forgot password instead of login by mistake

    Yesterday while logging in star legends I pressed 'forgot password' instead of 'login' by mistake. I was shown a dialogue with an option for new password. I clicked on it and was told that it would be sent to my email but I havent recieved it after several hours. I have checked my spam folder too. Please help me out . I really like this game but cant log in.

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    Try to click again the forgot password then wait for a minute, after that go to your email(make sure you refresh the browser) then check the sent mail.

    Need Help? Please Visit STS's Support Website by clicking HERE.

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    Quote Originally Posted by Conquered View Post
    Try to click again the forgot password then wait for a minute, after that go to your email(make sure you refresh the browser) then check the sent mail.
    I tried it but no use thx anyway

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    I'm have the same problem..its been over 24 hours n I still ain't got my new password smh

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    Playing like nub on my guest account
    Devs help us out please

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    Sometimes you need to recheck your email, there must be a mistake. Was it google or yahoo?(dont post your email here)

    Need Help? Please Visit STS's Support Website by clicking HERE.

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    Quote Originally Posted by Conquered View Post
    Sometimes you need to recheck your email, there must be a mistake. Was it google or yahoo?(dont post your email here)
    I checked the email. I have entered correctly. I have sent an email to the support as well

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    This happened to me to. I tried logging into a scrubby account but I didn't know the password so I clicked forgot password and I logged into the email and never received a password. This may be a bug and sts has to fix it...


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    Quote Originally Posted by jjohn1219 View Post
    I'm have the same problem..its been over 24 hours n I still ain't got my new password smh
    Quote Originally Posted by Trancemaster View Post
    This happened to me to. I tried logging into a scrubby account but I didn't know the password so I clicked forgot password and I logged into the email and never received a password. This may be a bug and sts has to fix it...
    I agree that this has happend to many players but does anyone has a solution instead?

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    Google email

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    I sent support a email bout this almost 2 days ago still no response smh

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    If anybody has gone through this and have succeded I getting the pass please share with us.

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    Support is like afk all the time. Never answer questions or concerns.


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  14.   This is the last Dev post in this thread.   #14
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    If you haven't already, please send us an email to support@spacetimestudios.com with the details of the situation. If you have emailed us already, our support team will get back to you as soon as possible. Thanks for your patience!
    | | | |

    Need help? Please visit our Support Website at http://support.spacetimestudios.com

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    Quote Originally Posted by saurabh96g View Post
    If anybody has gone through this and have succeded I getting the pass please share with us.
    Ive gone through something like this I accidentaly clicked forgot password (the email wasnt a real one) and I emailed sts and they gave me the pw and it worked

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    So try emailing sts,if u havent already gl

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    Quote Originally Posted by Seoratrek View Post
    If you haven't already, please send us an email to support@spacetimestudios.com with the details of the situation. If you have emailed us already, our support team will get back to you as soon as possible. Thanks for your patience!
    Thank you but I have already sent couple of emails but havent got any response

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    Quote Originally Posted by xBLUx View Post
    Ive gone through something like this I accidentaly clicked forgot password (the email wasnt a real one) and I emailed sts and they gave me the pw and it worked
    Did they took time to respond, as in days

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    Finally got the password this morning AND IT WORKS!!! IT TOOK TIME BUT YOU DID IT, SPACETIME!!!!

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    Quote Originally Posted by saurabh96g View Post
    Finally got the password this morning AND IT WORKS!!! IT TOOK TIME BUT YOU DID IT, SPACETIME!!!!
    Grats

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