Pocket Legends Downtime 2/3/2015

[TzatOps]

Pocket Legends continues to experience poor database performance that is causing extremely long load times for many players. We have brought the game down again to upgrade the disks and apply some other optimizations to the database server that we believe will resolve the problem.

I expect the downtime to be no more than two hours and we'll post here when we bring the game back online.

Once we've had a chance to review the entire maintenance process we'll post some more detailed information about what went wrong and what we're doing to prevent it in the future for this and all our other games.

[lelandbroome04]

I and im sure others have lost 3x blessings and missed our daily blessings because of this incident will there be anything to compensate for that?

[lelandbroome04]

Sincerely,
Littlemangoby

[Writing]

yes... My daily blessing has been missed, any solution to that ^^^

[Vexmaw]

And how about those of us who are currently running a week long 2x elixir? Can we get a few hours back?

[sorristhatall]

9hrs from L77 , I planned this journey since the cap increased . I wouldve been a few hrs away from me goal . Ugh highly disappointed

[Waug]

Fix this server issue, ping stability was horrible during last three days.

[Mutilating]

Waug ping is caused on your end not Stg.

[lelandbroome04]

The maintnece is done but GAME IS STILL DOWN

[Befs]

Fix this server issue, ping stability was horrible during last three days.

I've also been experiencing this and yet I have 4 bar connection all the time. So just please fix the issue as long as it's done soon.

[Mutilating]

Please stop breaking PL. Ever since you guys released the app update on android many people have been having issues. You already discontinued the game now let us play out our last few months

[TzatOps]

We've upgraded the disks in the server, and applied some system settings that should improve performance but we are still seeing long load times for many players. We are continueing to work on the problem. I will post here again as soon as we have new information.

[dansmage]

We are continueing to work on the problem.

will pl be up by tomorrow tho?

[TzatOps]

well I hope so, we don't go home till its working properly, so....

[Writing]

well I hope so, we don't go home till its working properly, so....

now i feel bad ;( right now ive been lying down watching tv with a bowl of ice cream :3

[usmcporch]

now i feel bad ;( right now ive been lying down watching tv with a bowl of ice cream :3

I don't think telling him those specifics makes him feel much better z.z lol

[usmcporch]

Tzat, what was the original maintenance about? Before the other issues occuried that is. And did the "wall glitch" have anything to do with lag?

[Waug]

Waug ping is caused on your end not Stg.

Not really, it can be caused on device and also server's end.

@Dev it's getting stuck in 'Authenticating' loading screen.

[Draebatad]

We've upgraded the disks in the server, and applied some system settings that should improve performance but we are still seeing long load times for many players. We are continueing to work on the problem. I will post here again as soon as we have new information.

Moved PL from the cloud to co-located servers in a local datacenter?

[Waug]

And it's back, and better though it would be too early to say that.