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  Click here to go to the first Dev post in this thread.   Thread: Password recovery

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    Forum Adept chrizplague's Avatar
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    Default Password recovery

    Hey STS I am not getting my password recovery, it says it will send me an email shorty but its almost been a day and still no password recovery email has been sent. I see no reason as to why a password recovery would take this long. This is my main account email(miss the game already) I use and yes I have contacted support, I guess I have to wait till Tuesday or so. Hopefully others aren't having this same issue.

  2.   Click here to go to the next Dev post in this thread.   #2
    Moderator - Inactive Seoratrek's Avatar
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    Default

    I would double check your spam folder since automated emails sometimes end up there. If it isn't there, there is always the possibility that the email was entered incorrectly or you're checking the wrong account. If not, our support team will be more than happy to assist you. They will get back to you as soon as possible! If you have any other questions or concerns feel free to PM me. Thanks!
    | | | |

    Need help? Please visit our Support Website at http://support.spacetimestudios.com

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    Default

    im having the same problem

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    Default

    its not even in the spam folder

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    Default

    my problem is in pocket legends fyi

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    Luminary Poster Schnitzel's Avatar
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    Default

    Are you sure you entered the correct email into the Email textbox of the login screen?
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
    .

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    Forum Adept chrizplague's Avatar
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    Default

    Yes for sure I entered correct email and hope you get back your account starry. I have customer support helping as of now I just need another reply which I'm hopeing for tomorrow.

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    Default

    I need help I have also not got the temporary password in my email

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    Default

    Same problem about me please help us

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    Default

    I'm having the same problem...please help

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    Default

    Quote Originally Posted by Seoratrek View Post
    I would double check your spam folder since automated emails sometimes end up there. If it isn't there, there is always the possibility that the email was entered incorrectly or you're checking the wrong account. If not, our support team will be more than happy to assist you. They will get back to you as soon as possible! If you have any other questions or concerns feel free to PM me. Thanks!
    I'm having same problem please help

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    Forum Adept chrizplague's Avatar
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    Default

    STS Just announced a update about the password recovery email, try to resend your password recovery again.

  13.   This is the last Dev post in this thread.   #13
    Moderator - Inactive Seoratrek's Avatar
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    Default

    Closing this since it has been resolved. Yay!
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    Need help? Please visit our Support Website at http://support.spacetimestudios.com

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