PL hack help?!?!?!!

[Dalonewolf]

Alright im lvling minding my own business in bandit boy hideout when i suddenly get disconnected.. I try to connect again but my password is now incorrect. I check my email and someone has clicked forgot password 20 times??? I then go on after changing my password and some of my items are gone. All my stuff is unequipped and i have no idea why when i was just leveling. I then changed the original email to my alt email and i hope this doesnt happen again. Someone knows my email and is basically pressing forgot password to disonnect Me from the server and someone got the password and logged into my account?? I now am missing some pinks from my set. I think everything would of been gone if i didnt log back in with the changed password. So please sts please explain to me what happened even though no one Knows my password to anything or even my Email on this game. I keep all my information private but i don't understand how someone got into my account please help and i suffered a big loss in items. I love this game but i dont want to end my career from being hacked. If there is any way to prevent this please help

[Ellyidol]

Send an email to support(at)spacetimestudios.com and explain this to them, they would be able to help more there.

As far as I'm concerned, someone got hold of your email and email password.

[Dalonewolf]

How does that happen i dont talk about those things at all

[Physiologic]

Did you register your e-mail address anywhere else recently on the computer?

[Dalonewolf]

Nope not at all havent registered email for months.

[Ellyidol]

Did you register your e-mail address anywhere else recently on the computer?

Same thought.

I'm even curious if STS can make us use a separate user name to log-in with, and not our email address.

[Dalonewolf]

This is crazy, good thing i didnt lose my whole fortified set omg did lose helm tho, i was somewhat smart enough to change emails though. I hope this doesnt happen to anyone else!

[Pharcyde]

Are you by chance jailbroken? Jailbreaking your ipod makes you a easy target to hack.

[Physiologic]

Just e-mail them with the link that Ellyidol has provided. They won't be able to publicly answer your question here.

[Dalonewolf]

Nope perfectly regular ipod 2g never jailbroken

[Pharcyde]

Nope perfectly regular ipod 2g never jailbroken

Yeah, you wont get any dev support in this thread.

You gotta email support@spacetimestudios.com to get support for major issues like this.

[Ellyidol]

Phar, Phys,

Would you know if its possible for STS to make us make separate usernames other than our email addresses?

I've registered for different PL related stuff (won't say here for security reasons) under the same email address. Not saying that it will make me a target or anything, and they have to go through my password, but its out there. =/

[Dalonewolf]

Alright i sent email thanks for help guys i appreciate it

[Physiologic]

Phar, Phys,

Would you know if its possible for STS to make us make separate usernames other than our email addresses?

I've registered for different PL related stuff (won't say here for security reasons) under the same email address. Not saying that it will make me a target or anything, and they have to go through my password, but its out there. =/

You're talking about registering a new e-mail for an existing PL account? Might have to e-mail support on that one as well. And basically the worst e-mail provider to use is hotmail, which have had repeated database breaches in the past 5 years. If you have gmail you should be relatively safe aside from a vulnerable XSS exploit but you have to be really, really absent-minded to get hacked that way.

[Ellyidol]

You're talking about registering a new e-mail for an existing PL account? Might have to e-mail support on that one as well. And basically the worst e-mail provider to use is hotmail, which have had repeated database breaches in the past 5 years. If you have gmail you should be relatively safe aside from a vulnerable XSS exploit but you have to be really, really absent-minded to get hacked that way.

No no, right now we use email addresses to log-in with right? What if we use a username (we generate) and a password. That email we use to register is only for validation, contacting support, etc.

Much like how forums go actually. An email that you register with, but a username/password that you give. That way, even if people know your email address, they still wouldn't have an idea what your username/password would be.

I could be very wrong, have no idea on this sort of stuff, just a thought

[Zeus]

Something like this happened to me too a few days ago. My remembered password suddenly wasn't working. I also tried and entering in VERY carefully, the password again, to no avail. Not sure what it was, but it got fixed.

[Dalonewolf]

There are about twenty forgot password requests in my email all in ten minute frames and i wasnt even on at the time

[Plasticuproject]

Deja-vu...

[RedRyder]

wow this is insane.... im going to change my email for PL now..

[Zeus]

wow this is insane.... im going to change my email for PL now..

You better. I had a close call as well .