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  Click here to go to the first Dev post in this thread.   Thread: Regarding Auto Mutes and Auto Bans for Offensive or Vulgar Chat.

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    Developer - Inactive Samhayne's Avatar
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    Default Regarding Auto Mutes and Auto Bans for Offensive or Vulgar Chat.

    We recently implemented a system where swearing or saying other very vulgar statements will cause your chat to be auto muted. If you are auto muted several times over the course of a day the system will auto ban you for 24 hours.

    Should you find that you are auto muted because of what you chatted in game, we would ask that you stop and reflect on what you are saying. Please keep in mind that offensive or vulgar chat is in violation of the Pocket Legends Terms of Service.

    We log everything this new chat system does. We are looking at it very closely to fine tune it. As asommers said in an earlier post:

    For every feature we add we go through the same thing. We'll tweak it. If you see a word that shouldn't be allowed, let us know. If you see a word that should be on the list, let us know. I can't help auto-correct. Make sure your chat says what you want before you hit enter. For words used mostly in a negative manner, they will be on the list.

    Like the GCD, the mute filter will be a tremendous help to our Customer Service workload and is here to stay.

    -ALS
    We value our customers tremendously. We know that this system will need some tweaking, as ALS outlines above. Also, we feel strongly, for example, that some jerk should not be able to make a free account, log into Forest Haven and start spouting filth and directly impacting our other customers play experience.

    As always, thank you very much for your understanding, for your patronage and for your enthusiasm for Pocket Legends.

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    Guardian of Alterra JaytB's Avatar
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    Thx for keeping us updated


    And for all doubters of my rockstar status:
    Quote Originally Posted by Justg View Post
    U rok, thanks!

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    What if I said Japanese multiple times? Or is there a warning when I get muted? This system is kinda flawed. Though, I understand that it's something to make your workload much easier and free for other issues.

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    Senior Member Beanmachine's Avatar
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    Can we at least have a special FREE emote or reply that indicates we are muted to people who try to talk to us please?
    I dont want a good trade gone down the drain cause they didnt answer or they thought I ignored them.

    Thanks devs

    Proud Member of AEO (PL) and Sparkling Pwnies (SL)!

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    Senior Member Kossi's Avatar
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    I made a private game and swore once to test it
    And i got muted

    Does it add up or reset over a day?
    Its a good thing i dont even swear irl
    Quote Originally Posted by Justg View Post
    That. Is. AWESOME!!!

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    Guardian of Alterra JaytB's Avatar
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    Quote Originally Posted by Beanmachine View Post
    Can we at least have a special FREE emote or reply that indicates we are muted to people who try to talk to us please?
    I dont want a good trade gone down the drain cause they didnt answer or they thought I ignored them.

    Thanks devs
    I agree that some kind of indicator would be very useful


    And for all doubters of my rockstar status:
    Quote Originally Posted by Justg View Post
    U rok, thanks!

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    Senior Member Beanmachine's Avatar
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    Quote Originally Posted by JaytB View Post
    I agree that some kind of indicator would be very useful
    I was thinking maybe the emote could be your toon zipping up his mouth shut

    Proud Member of AEO (PL) and Sparkling Pwnies (SL)!

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    Banned Lesrider's Avatar
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    Are people really being muted for saying "hell" and "sucks?"
    This will lead to a very quiet game.

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    CTO asommers's Avatar
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    Quote Originally Posted by Lesrider View Post
    Are people really being muted for saying "hell" and "sucks?"
    This will lead to a very quiet game.
    I take it you didn't try it.

    -ALS

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    Guardian of Alterra Physiologic's Avatar
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    Quote Originally Posted by Lesrider View Post
    Are people really being muted for saying "hell" and "sucks?"
    This will lead to a very quiet game.
    I'm gonna risk a ban and just isolate myself to a locked game and see what's good and what's not good (cept the obvious vulgar ones).

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    Blogger Junside's Avatar
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    You can get muted/banned for saying flamer...

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    Angry

    Yes, this just happened to me...

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    For lack of a better word, this is asinine.

    I just learned about this when my bird waved at a bear and got flame bunny ears. Being the conscientious player that I am, I private messages him, saying "Thanks for the flamers."

    Harmless enough one would think.

    I had to spend the next five minutes in silence in the corner for this gentle bit of humor. And, for the record, I am gay myself, so...

    It seems the developers are sending some mixed messages. We can buy a "fart and puke pack" and celebrate their low brow humor, but heaven forbid we try to be clever or kind in our commentary to one another.

    If Big Brother is watching like this, I and my flamer friends will take our business elsewhere.

    Really.

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    Forum Adept karmakali's Avatar
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    I said "da**" and got a 5 minute auto mute. It was the longest 5 minutes of my life....I am not the quiet type
    This seems a bit excessive. You have said your lowest age suggested is 13yo. Have you guys seen a PG-13 movie lately? The language is far above and beyond some words people are being banned for.
    I am all for providing a non vulgar atmosphere but this may be a bit excessive.
    Just my opinion....now that I can speak
    Please reconsider this. Moderators may be a more effective tool.
    Of note...my word was said in private chat to another adult player. There was no complaint from either party involved in the conversation.

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    Banned Lesrider's Avatar
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    Quote Originally Posted by asommers View Post
    I take it you didn't try it.

    -ALS
    Nope, not interested in testing out words others claim are getting them in trouble. Others have been quite ridiculous, so not taking anything for granted.

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    Guardian of Alterra JaytB's Avatar
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    Fl*mers... D*mn... I didn't even know these were bad words to be honest. Are these really included in the small list of seriously offensive words? Mm, I'm starting to think that a list, even if it was on some external site, could come in really handy after all. If only it was to educate us non-English speaking peeps.


    And for all doubters of my rockstar status:
    Quote Originally Posted by Justg View Post
    U rok, thanks!

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    New Member pixie's Avatar
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    Angry

    This Big-Brother-Watching-Over-Me has been taken far to far.

    Filtering should/could be made optional.


    P.S. I've never got banned, and I never will, because from now on, I will never chat again!!

    LAME!!!

    Last edited by pixie; 04-23-2011 at 05:03 AM.

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    Senior Member Slush's Avatar
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    Quote Originally Posted by pixie View Post
    This Big-Brother-Watching-Over-Me has been taken far to far.

    Filtering should/could be made optional.
    It is optional, just go to options. However, yes, this really has been taken too far in my opinion.
    SLUSHIE - PROUD MEMBER OF REVELATION

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    New Member Xomak's Avatar
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    I am very happy about this. It's something that helps protect the younger players while getting the older players to keep a mindful eye on their own language. Is it possible to tweak it so that it recognizes combinations of words to avoid the single word snare? It's tricky to try to catch everything. I've been working on cleaning up my language anyway. Maybe it could give an auto-warning first? It's trial & error with something like this,but I see the path,& I believe we're all with you. Thanks,Devs!
    Last edited by Xomak; 04-23-2011 at 05:00 AM. Reason: ..forgot some punctuation marks..

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