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Thread: More questions about sts support?

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    Default More questions about sts support?

    So last wednesday i made a case in support because i accidentally bought the booster to 41 on my twink and i wanted it to be reverted. Until now I have heard nothing back and it said the status of the case was new. Just now i checked again and it says the status of the case it open.

    What does it mean when it says status: open? Does this mean its being looked at. This is my first time contacting support so any help is greatly appreciated

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    Anybody know?

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    Senior Member Azemen's Avatar
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    Yes I think so. First there's "New" then lastly "Closed/Resolved" So open is somewhere is between
    "Vision without action is a daydream. Action without vision is a nightmare." - Japanese Proverb
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    Forum Adept Beuefres's Avatar
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    Yes. They should reply to your case soon and most likely you will get a refund.

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