Results 1 to 11 of 11

  Click here to go to the first Dev post in this thread.   Thread: From sts and players of arcane legends

  1. #1
    Member
    Join Date
    Nov 2015
    Posts
    189
    Thanks Thanks Given 
    2
    Thanks Thanks Received 
    5
    Thanked in
    4 Posts

    Angry From sts and players of arcane legends

    I write this because I am very angry with spacetimestudios buy 3 days ago 89.99e package for arcane legend by paypal . never received the purchase and then send spacetimestudios 10emails to tell me that my account had not founds..that is not true because I did paypal charge my account and I have all receipts to his credit . I have opened a claim with paypal spacetimestudios since I told me that they have received my money and not give me that if the platinum is because they do not want . now I expect more 7days to paypal me back my 89.99e but because of this experience will not return to buy a single dollar more on this company . thanks for your time

  2. #2
    Member
    Join Date
    Nov 2015
    Posts
    189
    Thanks Thanks Given 
    2
    Thanks Thanks Received 
    5
    Thanked in
    4 Posts

    Default

    Too fast sts change my post here..but to low to reply my e-mails..this is inkredible...

  3.   This is the last Dev post in this thread.   #3
    Spacetime Studios Dev G-M's Avatar
    Join Date
    Oct 2013
    Posts
    890
    Thanks Thanks Given 
    212
    Thanks Thanks Received 
    772
    Thanked in
    238 Posts

    Default

    We will look into this. Have you submitted the details of your case via support.spacetimestudios.com? You can also PM me your in-game name. Thanks.
    | | | |

    Need help? Please visit our Support Website at http://support.spacetimestudios.com

  4. #4
    Senior Member diimitrii's Avatar
    Join Date
    Sep 2014
    Posts
    565
    Thanks Thanks Given 
    288
    Thanks Thanks Received 
    79
    Thanked in
    47 Posts

    Default

    Don't get upset, STS don't just let cases like this fly away. They take care of it. They are also just humans,they can forget some things or just don't have to much time. Just have some patience!

    Verstuurd vanaf mijn ONE TOUCH 4033D met Tapatalk

  5. #5
    Senior Member Arkiouj's Avatar
    Join Date
    Jan 2014
    Posts
    591
    Thanks Thanks Given 
    7
    Thanks Thanks Received 
    109
    Thanked in
    60 Posts

    Default

    Same problem here, email sent and nothing. This needs fixing asap.

  6. #6
    Junior Member
    Join Date
    Oct 2015
    Posts
    24
    Thanks Thanks Given 
    7
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    I have sent numerous emails about my character being glitched in girls and I have not I've had a return email. If I could just have some feedback that would be great.

    Sent from my SAMSUNG-SM-G900A using Tapatalk

  7. #7
    Junior Member
    Join Date
    Oct 2015
    Posts
    24
    Thanks Thanks Given 
    7
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    Quote Originally Posted by Legasrogue View Post
    I have sent numerous emails about my character being glitched in duels and I have not once received a return email. If I could just have some feedback that would be great.

    Sent from my SAMSUNG-SM-G900A using Tapatalk


    Sent from my SAMSUNG-SM-G900A using Tapatalk

  8. #8
    Junior Member Thmic1109's Avatar
    Join Date
    Nov 2015
    Posts
    13
    Thanks Thanks Given 
    2
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    My fiancé has had the same problem she has sent 3 emails regarding something different.... This does need to be fixed


    Sent from my iPhone using Tapatalk

  9. #9
    Member
    Join Date
    Nov 2015
    Posts
    189
    Thanks Thanks Given 
    2
    Thanks Thanks Received 
    5
    Thanked in
    4 Posts

    Default

    After four days they returned me the money. although admittedly I am surprised by a serious company does not receive any message of apology to this issue . After 3 years playing arcane legends and have bought more than 74000plat I feel a little disappointed with spacetime
    Last edited by Aryan; 11-04-2015 at 09:07 AM.

  10. #10
    Member
    Join Date
    Nov 2015
    Posts
    189
    Thanks Thanks Given 
    2
    Thanks Thanks Received 
    5
    Thanked in
    4 Posts

    Default

    and corrected the last post for you to understand. I have a question . you work for sts or have a ball and let them defend if so wanted something ? anyway I can close and this post since I have already solved the case. Thank you

  11. #11
    Senior Member Xdumbx's Avatar
    Join Date
    Aug 2015
    Location
    My bae's house.
    Posts
    497
    Blog Entries
    1
    Thanks Thanks Given 
    156
    Thanks Thanks Received 
    39
    Thanked in
    37 Posts

    Default

    Quote Originally Posted by G-M View Post
    We will look into this. Have you submitted the details of your case via support.spacetimestudios.com? You can also PM me your in-game name. Thanks.
    The same issue happend to my friend, thx for looking into it!
    True fact: All girl gamers love with Farmlist.

Similar Threads

  1. A new players take at Arcane Legends: Disheartening :(
    By nikhgupta in forum AL New Players
    Replies: 17
    Last Post: 03-24-2015, 12:59 PM
  2. Arcane Legends PC players
    By ManWithStyle in forum AL General Discussion
    Replies: 19
    Last Post: 05-17-2014, 12:00 AM
  3. Hello Arcane Legends players
    By OS Dad in forum AL New Players
    Replies: 9
    Last Post: 02-18-2014, 03:42 AM
  4. Replies: 10
    Last Post: 02-08-2013, 06:04 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •