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  Click here to go to the first Dev post in this thread.   Thread: My ipod was stolen, what should I do to protect my account? Please help!!

  1. #1
    Member Rhudien's Avatar
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    Default My ipod was stolen, what should I do to protect my account? Please help!!

    My ipod was stolen a couple days ago. I don't know by whom, but if they wanted to they could take all my stuff, delete my level 56 and the rest of my characters, and I'm really worried about it. I'm about to meet up with a friend to use his to change my password and such, but if I do will he still be able to get my new password by clicking 'forgot password' and having it emailed to him? What should I do? And if everything is already gone idk what to do... please help.

    I'm sorry if this wasn't the right forum to post this in, I'm just freakin out a little.

    And what if he logged on, and did some things to like get me banned? Is there anyway I can redeem that, because it wasn't me. I'm a loyal and rule-abiding citizen of Alterra.

    Any help is greatly appreciated.
    Rhudien--Level 56 Dual Class [Paladin/Pure Int](my pride and joy pink magnet)

  2.   This is the last Dev post in this thread.   #2
    CTO asommers's Avatar
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    Default

    You should first change your email password. I have also banned your account so the user can't log in. Just let me know when you want it unbanned.

    -ALS
    Last edited by asommers; 06-30-2011 at 10:32 AM.

  3. #3
    Senior Member Register's Avatar
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    Default

    yep! change your password and hope for the best. If your ipod was password protected, it wouldnt much of an issue unless its 0000 or something. I hope you get it back soon!
    Make sure you didnt misplace it or anything.
    ShadowPlat OneMoreDay RegiLess & RegFree
    My Guess: 177

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    Luminary Poster Fyrce's Avatar
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    Default

    Wow, devs are fast. I've had my ipod stolen before. Before PL thank goodness, but I feel for you Rhu.
    Make sure to change all other passwords on anything you've accessed through your ipod, especially if you had it through an app and it logs in automatically. Don't forget it can have access to your email(s), facebook, twitter, etc as well. Change all passwords of anything you've accessed through your ipod.

    Good luck and hopefully, you did have the ipod password protected. More than likely then, they'll just wipe it.

    Oh yeah, you should also file a police report with the ipod's serial #. They can't do a lot to track it but it helps with their crime stats and if they find it in a pawn shop or something, it can be returned to you. You can pre-type a statement and go there and attach the statement to their form and sign their crime report form. There's some online registries as well.
    Last edited by Fyrce; 07-02-2011 at 07:15 PM.

    Star light, star bright...

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    Guardian of Alterra Zeus's Avatar
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    O.o, did Asommers just give you the power to unlift a perm ban? Epic. I'm jealous . Asommer, rock on! 5/5 in Customer Support.
    Click My Signature to Check Out My YouTube Channel.
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  6. #6
    Luminary Poster Arterra's Avatar
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    I hope pl isn't all your worried about xD

    They can check browsing history, cookies such as passwords, and if you use the same passwrord for everything that can be bad. Also make sure to check apple account.
    404 - not found ...maybe one day...

  7. #7
    Guardian of Alterra KingFu's Avatar
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    Default

    Quote Originally Posted by asommers View Post
    You should first change your email password. I have also banned your account so the user can't log in. Just let me know when you want it unbanned.

    -ALS
    In 1 minute, you banned his account and posted this....takes me longer to tie my shoe.....

  8. #8
    Star Guard CanonicalKoi's Avatar
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    Our Devs do rock. And Rhudien, I'm so sorry that happened to you. Don't forget to change other passwords you might have saved like for this forum or others in addition to your email. And I hope karma bites the thief in the backside hard.
    Rauen Haikus' dex 60 sammich-maker; Grievousangel Haikus' 58 Mage/Butler, Jeffrey; Diffie Wounded's 55 drink-mixer; Ghazaal Noobmigo's 47 cheerleader. SL: Rauen, 36 Op & Bod's turkey baster; Yosinabe 36 Engi; Chedaka 36 Comm

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    Default srry

    Here why don't u use like a android and get app called device lost it can track any I pod or phone u name it arty that happend

  10. #10
    Junior Member Jabalba's Avatar
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    this is one of the only games where the devs care, thx devs
    Last edited by Jabalba; 07-01-2011 at 04:21 PM.

  11. #11
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    Quote Originally Posted by Mysticaldream View Post
    In 1 minute, you banned his account and posted this....takes me longer to tie my shoe.....
    Almost quote worthy...

  12. #12
    Member Ephemeris's Avatar
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    Dang, that's terrible to hear -- sorry for your loss. My house was burglarized in college -- lost mine, too (didn't play PL then).

    Just wanted to throw a +1 to the Devs, too, for their epic response time.

  13. #13
    Star Guard Zaltiar's Avatar
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    Sorry to hear mate. Hopefully you had a password on your iPod. All,the best

    Sent from my Nexus S using Tapatalk

    the way to change the world is by doing one act of kindness at a time, care to buy some cookies?

    PL: Zaltiar Lvl66| SL: Hellcharger/Alibi Lvl 41Com|Zaltiar Lvl38 Op| Warbringer 38

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