1. This area is not avaiable from the world map, so you can't start a new one if the one you are dropped into is messed up.

2. When I got there the crate was already open and I couldn't open it and the door was already closed so I could not gain access to the console. I'm pretty sure the bad guy was already dead too, but the quest to kill the bad guy was not completed.

3. This area should not be shared. You should be in the tutorial area alone otherwise you miss out on the lessons.