Slow support replies?

[fruitbattwo]

I am not trying to complain, but I have emailed STS twice starting August 4th for the recovery of my account. I have been calm and patient, but I have waited to weeks now for a reply so I can return to playing. How long have most of you had to wait for support emails? I understand that STS may be busy with their newer games but I feel that paying players of their older games deserve support as well.

[Promagin]

Does STS still respond to PL related tickets?

[fruitbattwo]

Does STS still respond to PL related tickets?

This is what I'm trying to find out

[Seoratrek]

Please feel free to PM me your case number. If you don't know it, take a look here: http://www.spacetimestudios.com/show...Support-Portal