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Thread: Questions about STS Customers Support

  1. #1
    Forum Adept Hartholzwurm's Avatar
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    Default Questions about STS Customers Support

    Hy...just some questions from a bewildered customer: is the Support team working Monday to Friday or just 1 day a week? Is the team a team or just Chad? Is this team overwhelmed with a great amount of requests? Perhaps anyone can give me an answer. I am just wondering why it takes always about 1 week to get a reply.
    Tx in advance for some clarifying words.... .

    IGN: HARTHOLZWURM; Endgamemage
    Weeeeew, i am a cool one ;-)

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    Forum Adept gunlet's Avatar
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    That's sarcasm or pain or both?

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    Forum Adept Hartholzwurm's Avatar
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    No pain at all. Just a serious question from a customer. Perhaps a bit sarcasm in it because i miss something like engagement in problem-solving strategy.

    IGN: HARTHOLZWURM; Endgamemage
    Weeeeew, i am a cool one ;-)

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