You submitted a support request on Thursday. You are among many others who have sent emails asking to be helped. The support team is closed on the weekends, so they've only been sitting on your request for one day. Be patient and wait your turn to be helped.
Contrary to popular belief, spamming the forums (where they clearly indicate not to talk about bans) will hurt your case more than it will help it.
Also for the record, continuously spamming support sends you further back in the line.
Bookmarks